Question about Webroot Spy Sweeper (spysweeper) for PC

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Won't sweep When I start my computer I keep getting the pop-up which states "Could not locate valid definitions file. Go. to Program Option page and click "Update Definitions" to download definition file. I followed these instructions but to no avail."

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  • Anonymous Sep 03, 2008

    same problem

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  • 38 Answers

Lots of people seem to be having the same problem,i reccomed you download the free version of "spyware doctor" (its free for ever,once you got it),you can download it at www.google.com/packs (limited time only!) spyware doctor it great! it scans your pc in less than 10 mins! and its fast!


goodluck,
have a nice day!

Posted on Sep 14, 2008

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i had the same problem getting also an error message when i would log in about a valid definition file and go to program option page to update the definition file, after trying fixes from others i found one that said to reboot computer and put in safe mode, then open spy sweeper in safe mode, everything was in large print and nothing was turned on, so i rebooted the computer again and this time when the screen came up came up normally and not in safe mode and most of all there was no error message, my spy sweeper is now opened and now it is sweeping like it is suppose to do i don't know who was the person that posted the resolution but thanks it works so everyone try it.

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you may need to manually update the program by going to the Options tab and click Update. If you receive a dialog box stating, "Continue, Shut Down, Restart Program" or something of the sort, click Continue using Program and it will update the definitions. then restart computer and sweep. If this doesn't work then your program may need to be reinstalled with a valid subscription key.

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I have seen this problem a couple times. The only fix that seems to work is uninstalling Spysweeper and then reinstall it again. If you go to start>Programs>webroot you will see an uninstaller. Run that, reboot the computer, then reinstall again from your install disc.

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Error message:could not locate a valid definitions file.Please go to the program options page and click "update definitions" to download a definitions file.


Use Norton-Cleensweep to uninstall.
You can download Norton System works.
Use torrent for Free download of NORTON SYSTEMWORKS. (www.btjunkie.com)

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Hello sir,

This is the problem for not registering the software. U registered and getting updated definitions.U getting serials from lot of website for registering the software. ok. After that the problem is over. ok. or better to reinstall the software. That's all.

Thanks

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it is your purchased version or u got it from your friend or somewhere else.
if u purchased it then u have to just go to that site and follow the instruction to get some updation.
or this is your unpurchased version than it is good to remove it.
for that go to control panal and then select add/remove hardware or software. in this option u will get all the softwares.
select spy sweeper and select remove option.
that will remove spysweeper.

thanks

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