After changing tariff on my payg phone with orange to the dolphin tariff I found that the sim no longer worked, typically this occurred on the day that I was sent a text confirming I was entitled to 600 free texts this month, as far as I can tell it is a sim card problem and orange have agreed to send me a new sim card, but I was wondering if this could have occurred because of a fault at Oranges end, in an attempt to encourage me to go with one of their contracts, as the phone worked perfectly fine before.
As a result of this fault I have lost all numbers that were saved to the sim but retained any that I had transfered to the phone when I first recieved it so is it possible to stop a sim from functioning server side?
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I am wondering if you have tried another sim card in your newly found phone?
In theory there should be no problems just put your sim back in and make calls.
I am wondering If Tesco have changed service provider in the last 6 months? If they have it could explain your problem.
Asda mobile changed provider about a year ago from Vodafone to EE and my phone stopped working because it wasn't an unlocked phone. As it turned out I had to replace my phone for one that was unlocked because it wasn't worth the expense and trouble of having the old one unlocked. The old one still works fine on Vodafone and O2.
Just a thought. Another thought is perhaps it developed a fault while it was lost or maybe someone has been fiddling with it in that time.
There are lots of aftermarket phone shops around with specialists to give advice. The Tesco helpline might be able to help.
Hi, if the sim card has been unactive for 3 months or more then that sim card is blocked and can no longer be used in any phone, if how ever you registered your details with that phone number from that sim card then what you can do is got a new sim card and contact orange and get them to give you your old number back, how ever their may be a problem with this if the number has been unactive for 3 months then it could have been given to someone else, your best option would be to contact orange and ask them to see if the number is still not in use and if you can activate it again on a new sim card.
let me know how you get on or if you need further assistance ok
Hi yes their will be no problem it will work with any o2 sim card payg or contract just be carefull the phone isnt blocked but you should have no problems aslong as its the same network if its different network like form orange to o2 then you will need to get the phone unlocked but as its o2 to o2 you will have no problems give me a shout back if you need any further assistance ok