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There was a paper jam, I cleared it and it will not reset. The machine won't print at all, just keeps showing paper jam.

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There are flag sensors in each machine. The have to sence if the paper is moving properly through the machine. They are sometimes black in color, that flag sensor might be jammed in an up postion, or broken look at where that paper stopped and look for a flapper toggle unit that senses the paper. There also might be paper still in the machine, check the fuser unit, the hot area look to see if paper has wrapped around the upper fuser roller.

Posted on Aug 28, 2008

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