Question about Everex StepNote NC1500 Notebook

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Need to reinstall windows

When i try to reinstall windows it says windows cant find a hard drive. I assume i need to add the thrid party driver, where do i find this?

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  • rlarusso Aug 28, 2008

    western digital scorpio. the notebook is a va250e or stepnote.

    i dont have a recovry disk, so i am using a windows xp cd. it starts the install but the cd cant access the hard drive. I know sometimes u need a driver to insall so it can be seen

  • rlarusso Aug 28, 2008

    There is a password on the bios that i didnt set. I cant get in there to see it. any thoughts on how to get around this? does it come with a factory set password?

  • rlarusso Aug 28, 2008

    the battery didnt work, where are these jumpers and how do i get to them?

  • rlarusso Aug 28, 2008

    yes its a laptop stepnote NC1502

  • Roberta Smith
    Roberta Smith May 11, 2010

    what is the brand and model number of the hard drive.



    Robert

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Is your bios configured to use a sata drive ?

Robert

Posted on Aug 28, 2008

  • 1 more comment 
  • Roberta Smith
    Roberta Smith Aug 28, 2008

    download the sata driver from western digital. put that driver on a floppy disk. when you install windows at the very beginning there is a chance to install raid ( i believe) or a sata drive by hitting F6. install the driver with the on screen instructions from there. after that you should be able to proceed to installing the operating system.



    Robert



    By the way you can reset the password by uninstalling the bios battery for about five minutes. or there is a jumper on the board.

  • Roberta Smith
    Roberta Smith Aug 28, 2008

    what is the model of the computer... it's not a laptop is it ?





    Robert

  • Roberta Smith
    Roberta Smith Aug 28, 2008

    ok ... taking the large battery out will not clear the bios password. there is an internal battery for the cmos (bios) that needs to be removed plus the main battery ... including all power to the laptop. when you have removed all power for about 10 minutes .... put it all back together. it should boot without a password.



    If you cannot access the battery. not always accessable... you will need to go ahead with downloading the driver from western digital and installing it from the floppy disk during installation of your operating system.



    Robert

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