a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First make sure that there is no non-boot disc in either the 3.5" or the CD drive. If those are not the problem, your hard drive has either failed or lost the Master Boot Record information. You will need a Windows Install or Upgrade CD for your computer's OS. (You may also need a 3.5" boot disc for the OS.) What OS are you using on that computer. Alternatively, some third party repair software or Partition Management software can restore the boot information if the hard drive is still viable.
Try to boot to the CD and choose repair. Go the the Command Prompt (Recovery Console). Then for XP, try the fixmbr command. You can check if there is any viable data on the hard drive by trying to change drives and then typing dir to get the directory list. Try C: (enter) dir (enter). Look for a Windows folder. (Note: some computers have a recovery partition. Don't mistake that for your Windows drive.)
If your hard drive has failed, you'll need a new drive. Then use the license on the computer and an install disc for that original license. Please note: the recovery disc if you have one often doesn't work with new hardware. You will lose any third party software that was installed by Compaq. You'll need to reinstall your own software.
I hope this helps. Please add more information about your computer for additional support. If you do not have an OS disc, search for a member of a Windows User Group in your area. They often have extra copies.
Mabee the hard drive has failed . try entering bios and see if the hard drive is recognised .If not try turning the computer off unplug it then reconnect the drive data cable and power cable then re- start the computer and see if it is recognised. some models of older hard drives needed a driver installed during set up -- you usually have to put the driver on a floppy disc and hit the f6 button when prompted by windows set up to install third party drivers . I hope this helps
See this for XP http://support.microsoft.com/kb/321305 or this for Vista/Win7 http://windows.microsoft.com/en-us/windows-vista/What-to-do-if-you-forget-your-Windows-password or you can use thrid party software from Hiren's Boot CD http://www.hirensbootcd.org/download/Hirens.BootCD.12.0.zip
I'd first check that you have the hard drives installed correctly as you can have a primary and secondary drive ect. If you need any of the files I'm unsure but If you don't mind those files deleted you could reinstall windows xp. But from a different computer you could get the drivers needed for xp. Install the operating system xp for example and then from another computer dvd drivers such as network(Probably the most important) you can add those and reconnect to the internet and from there download the other drivers directly (IE video drivers). At least check the hard drive connections to see that they are the way you want them. Hope that helps somewhat.
two things, check your jumper setting, if it is an IDE hard driver. Second the computer usually won't recognize the Hard drive until it is formatted for the first time. Did the computer stop and say it could not find hard drive ? and you got F1 to continue, well if you did, just continue. Error 655D is a registry screw up, unplug your usb stuff if you can. remember your drivers aren't installed yet (usb requires drivers-once windows is reinstalling your get the drivers...good luck if you need any more help, just let us know
first of all you might want to check the laptop manufacturers website to ensure that it can be down graded. after this and if it can be downgraded you might want to download the thrid party sata/scsi drivers from you hard drive manufacturers website so they can be used during set up. if all this fails perhaps using thrid party slip stream software like NLite to copy all the set up files ready for install. hope this helps. let me know if it doesnt.
I'll assume your using Windows.
I'll assume it's a USB drive.
I'll assume it is an external drive.
And I'll assume it's formatted as NTFS.
Try using the USB (or FireWire) port for anouther drive to see if that is the problem, if it is then reinstall the driver for the port, through the Computer Managment Concole (assuming yur using windows).
If you formatted the drive as FAT, re-format it as NTFS.