Question about Panasonic Workio DP-3520 Copier

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Workio Dp3520 error 03/40

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If your talking about error E03-40 its a problem with your copy density sensor, either a bad or dirty sensor . or a bad SC board

Posted on Oct 01, 2008


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I have a Panasonic Workio DP3030 showing error code J93 paper misfeed in ADF. I have followed the manual and there is no paper jammed but I can't get rid of the error message.

Generally a paper misfeed is not a paper jam. The rubber pickyp rollers probably need a clean but turning the printer off for 10 minutes and turning back on should eliminate the message.

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Getting error j43 on workio 190, but there is no paper jam

it is common error for dp-180/190.
and the usual cause of that are worn out 2 bushings of heat roller
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well off course the safest way is to replace the whole fusing unit.

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Feb 08, 2010 | Panasonic Workio DP-190 Multifunction...

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Machine keeps jamming and pulling up a code E01-31. Also, the doc feeder will not work. Is there anyway to do some type of reset and see if it's just an internal computer error,etc?

This is due to feeder roller or paper out roller may having issues due to which paper got jammed frequently. Check all the rollers with help of expert engineer or from service center.

Revert back for more assistance.

Jan 26, 2010 | Panasonic Workio DP-3520 Copier

1 Answer

Panasonic workio DP-3530 error code E01-20

e1-20 means " laser unit horizontal problem" its ether your lsu is not connected or defection or you spc board is not connected or defective.

good luck

Nov 19, 2008 | Panasonic Workio DP-3530 Copier

2 Answers

I have an error code of (E04-02) on a model Workio dp3520

The Panasonic web site is, for some reason, particularly devoid of support information for this printer. Unfortunately, you haven't indicated what exactly is occurring when you get this error number, and the site has taken several hours to locate relevant information. Unfortunately, to make a long story short, it appears that service is required, assuming that you have verified all of the obvious general troubleshooting steps (as indicated below).

If you have your manual, that is most often the best place to start to locate the meaning of a particular error. General troubleshooting would lead to suggest that you turn off and remove the power source for several minutes before restarting, see if the machine resets, and if not, follow up as below after checking all obvious error conditions (supplies, communications lines if any, paper jams, etc.) If you do not have your manual, there are a number of manuals relative to this model at: However, the difficulty of locating information at the site would suggest to keep record of this location, as it has taken me nearly 2 hours to find it!

If you look at page 11 of the Copy manual located at
you will see that it is indicated that, for any error code beginning with E, contact Service.

I have listed below all other such information as I could locate in regard to this printer. However, there is little to no available information regarding operation and/or errors in any of the generally expected and/or accessible areas.

The best bet may be to submit an online request for support directly from Panasonic. Complete the form at and they should get back to you. All other references (other than below) refer us to dealers to get support for printers...

I was able to find a contact and number (Paul Wharton 201-392-6561). However, this was on a page re accessibility. Still, it is a Panasonic contact, and hopefully this person could direct you further. Other than that, please see below.

The main pages for this printer are at

The following is from

WORKiO DP-3520, 4520, 6020 Panafax Desktop Software Manual is at

Hope that some of this information is helpful. Please post back, if you need further assistance, with additional detail regarding exactly what is occurring with the machine (aside from the error code). However, based on the manual, it is likely not something that can be solved without service.

Thank you for using FixYa, and if you feel this information has provided excellent information regarding your problem, please rate this solution at a FixYa!

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Panasonic Workio DP-1820P

Printer Error E02-01 appears when paper tray number 1 lift-up motor is unable to lift papers, Check whether the gear box of the motor is broken , normally replace the whole unit

Apr 30, 2008 | Panasonic Workio DP-1820E Copier

1 Answer

Error message on copier

That is a laser unit error. If resetting the machine's power doesn't clear it up, then it means the laser unit is dead/dying. If that's the case, your only choice is to replace the laser unit.

Oct 04, 2007 | Panasonic Workio DP-150PA Copier

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