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Philips DVP3020 does not support popular vidoe formats such as DivX / xvid / mp4. so if you download movies from the internet and burn to a DVD, chances are it will not work. this philips player is very basic and can only play regular DVDs, VCDs and audio CDs. that is why it is cheap. you should try Philips DVP 3010 or 5140, even better the 5960.
I have to agree with XELIAM regarding finishing the disk, under the DVD "FUNCTIONS" selection from the remote. I also use the SLYSOFT products to transfer my videos to what ever other mode of video I wish to have, whether iPOD (MP4), or DIVX (AVI) or loads of other options. Slysoft makes a GREAT product
I think the stupid product manufactured by Funai has some fundamental material issues that with repeated uses either the laser lens get dirty or scratched. My guess is if it is dirty a lens cleaner would get rid of it but it is a scratch or physical damage it should be repaired. Any help from Funai? Forget it....they should have probably recalled the units once the issue is known but you know how Chinese/third world countries work..