Question about Canon Printers & Copiers

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Printer is an iP90 and the error code showing when I try to print is "5100"

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  • pjdinstrumen Aug 28, 2008

    THE SERVICE SUPPORT FOR MY MONEY IS VERY POOR



    1/ LOOK FOR SPILT INK.



    2/TURN OFF AND TURN ON AGAIN.



    3/ CONTACT THE MANUFACTURES HELP SCREENS.



    MANY THANKS FOR A POOR BUT EXPENSIVE EMAIL CONVERSATION !

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2 Answers

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5100 is a Carriage Error : check for obstructions

Posted on Aug 28, 2008

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5100 is a Carriage Home Position Error.
try cleaning the plastic strip that runs the length of the carriage, it may be contaminated.
Use alcohol and a swab.

Posted on Aug 28, 2008

  • dewan nafees ahmed Aug 28, 2008

    go to the canon website (listed below) - under Tech Support - click on Technical FAQ's (this will pop up another small window)

    then click on Search by Key Word

    next - type in error 5100 and click on the circle next to - Include all words and hit Search

    next - click on the link with your answer



    http://www.usa.canon.com/consumer/contro...


    Reset the device when it is not functioning properly.

    If the device is not functioning properly or to clear memory, reset it.


    1. On the operator panel, press and hold the button for one second. (The display will go blank.)

      Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.


    2. Wait approximately ten seconds and then press the button again.


    3. Wait until the device has completed its cycling process before submitting another job request.
    thank you


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3 Suggested Answers

SOURCE: cananon iP90 error 5100

have the same message posted need to know ASAP!

Posted on Aug 27, 2008

  • 97 Answers

SOURCE: error 5100 canon ip90

You may try this to rest the 5100 error:

1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)

3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.

4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

5) Press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)

6) Power off then back on and test.

Posted on Dec 07, 2008

  • 87 Answers

SOURCE: iP90 Canon Printer shows error code 5100: How do I fix it?

IP90 Canon Printer shows error code 5100

This means there is something jamming the mechanism. You should take it to a repair specialist or do your best to check for blockages yourself. It can be the tinest little thing. Check everywhere!

Posted on Sep 01, 2009

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1 Answer

I have one printer canon Pixma IP90. Please advise me to solved : "Canon PIXMA iP90 Service error 5100". Thanks so much !


Hello thanks for using FixYa

Error 5100 means that the cartridge can not be detected by the printer. Actually the printer is not actually loading the cartridge and showing you the error 5100.

To solve these follow the following steps. I hope it works
  • Turn off printer
  • Remove both the cartridges from the printer
  • Use a clothe moistened with alcohol to clean the surface contact on the cartridges where the terminals inside the printers touches
  • Return the cartridges
  • Turn on the printer.
Error will be removed
I hope this solution will helpful for you
Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful
THANKS & Keep Using fixya

Jan 29, 2011 | Canon PIXMA iP90 Mobile Printer

1 Answer

Service error code 5100? stops printing halfway thru page.


Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Nov 03, 2009 | Canon PIXMA iP90 InkJet Printer

1 Answer

I have a canon MX700 and it is showing error code 5100, I looked it up in the manual and there is nothing for this code..help!


Try this.....

There is a thin (1/4"wide) plastic strip running across the width in front of and below the drive belt. This is part of the optical encoder that tells the print-head where it is. If you look closely, there are fine black vertical lines on this strip. If the strip gets a piece of crud on it, you get an error during the start-up sequence. Gently clean this strip with a damp lint-free tissue. This also fixed a gap in the printing running lengthwise (not across the page like a clogged head).

Sep 09, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

IP90 Canon Printer shows error code 5100: How do I fix it?


IP90 Canon Printer shows error code 5100

This means there is something jamming the mechanism. You should take it to a repair specialist or do your best to check for blockages yourself. It can be the tinest little thing. Check everywhere!

Sep 01, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

Printer keeps stopping part way thru a page that it has printed for the past 3 years. States '' Service Error 5100''. I dont have the manual so I dont know how to correct the problem. Can you help? This is...


5100 is a Carriage Home Position Error.
try cleaning the plastic strip that runs the length of the carriage, it may be contaminated.
Use alcohol and a swab.

I hope this helps.

Aug 21, 2009 | Canon PIXMA iP90 InkJet Printer

1 Answer

Error 5100 canon ip90


You may try this to rest the 5100 error:

1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.)

3) While holding the Power button, press the Resume/Cancel button three times, and then release the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.) During initialization, the LED blinks in green.

4) When the LED stops blinking and lights in green, press the Resume/Cancel button the 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in either orange or green, starting with orange.)

5) Press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.)

6) Power off then back on and test.

Dec 07, 2008 | Canon PIXMA iP90 InkJet Printer

1 Answer

Cananon iP90 error 5100


have the same message posted need to know ASAP!

Jul 31, 2008 | Canon PIXMA iP90 InkJet Printer

2 Answers

Error 5100


where is the best place to get this repaired>

Nov 06, 2007 | Canon PIXMA iP90 Mobile Printer

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