Question about Dell 942 All-In-One InkJet Printer
The printer screen has a normal display and the computer keeps saying that the printer is busy and therefore will not print anything but it is not busy with any jobs. I have cancelled all prior jobs a number of times already and yet it still tells me that the printer is busy.
The surest way to fix this problem is to disconnect the printer, remove the printer from the printers list in windows (assuming you're using windows and a USB connection) and unistall the printer driver. Reboot the PC. Re-install the printer driver and when during the install the driver installer asks for your printer to be present that's when you connect and turn ON the printer for the driver installation to complete. You may or may not have to reboot the PC again depends on the final prompts. Your printer should now work.
Posted on Aug 28, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
A quick fix for most communication errors can be achieved by
resetting the printer and/or rebooting the PC. Simply disconnect the printer
from your computer (if USB connected)> reboot your pc > unplug and
re-plug the printer into the power source to reset it. When the printer turns
on, reconnect it to your computer (if USB connected). Then try to print again
once the computer fully recognizes the USB connection or when the WiFi light on
the printer turns solid green (if WiFi connected.).
If that doesn't help, try the steps below:
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