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No phone, no TV

At 7:30 last night my phone rang once, the TV picture froze for just a few seconds.  A  call to someone in the Phillipines on my cell phone didn't get any results after waiting for five minutes.  AT 11:00 pm the TV also went out.  I am elderly and my children check on me every day.  Also my connection with Safari isn't working.

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  • seewand sew Aug 29, 2008

    I'm still without phone service.  Help should arrrive between 2:00 and 4:00 pm today,  I'm already paying for service so why should I have to pay an additional amount for a service that should already be provided.  AT&T is so spread out, no one can give a definitive answer because they aren't familiar with the problem.  Yes, I know computers link us all together but there is nothing like human contact and clear language!


  • seewand sew Aug 29, 2008

    It is now 5:45pm and no technician or repair person has arrived.  Calling customer service just give me a busy signal.  This is service???  My case #FO7227271.  I have been patient for thirteen days trying to have this U-Verse installed and I am about to pull everything out and go to another provider!!!!  


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Finally after two weeks of pure frustration, I am able to use my phone, computer and TV.  AT&T has a severe communiication problem between Customer Service, repair dispatchers, scheduling and completing a job.  Phone calls are not returned as promised.  Scheduled repair persons do not show up and no contact  is made.  I gave numerous people my cell phone (AT&TGoPhone) number and used many of my minutes to get this problem resolved.   

Posted on Aug 31, 2008

  • icyonpurpose Jan 11, 2011

    dude omg same problem here well not real just that i only here dial tone calling or recieving calls wont work just here dial tone but if answered a call by the way phone doent ring but when i answer....nothing just quiet like ive been put on mute and at

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Posted on Jan 02, 2017

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