Question about Acer Aspire 3680 Laptop

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Acer aspire broken screen

I bought this computer laptop from PC World in Yeovil on the 8th March 2008. after 3 weeks of having this laptop my daughter opened it up and found that the screen had cracked. She had not handled it roughly. I phoned P C world told them I still have the receipt etc etc and they said contact acer. on my receipt it says ACER/ASSA/A90 E4500 1x 0000268071 @ £329.98. I also bought microsoft office and symantec norton 360. As you can imagine the family are very upset as we saved up this money to allow Alice to go to university and finish off her A levels. Please can you repair her laptop screen. I believe this to be only fair. I have tried to phone up customer services but the phone calls cost a bomb . Please come and get it and repair it. If you were in my position how would you feel? Please do not ignore this email as it is genuine and honest. Thanks J Gardner.

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  • ymp35 Jan 27, 2009

    I had my acer aspire a week and the screen cracked mysteriously. nothing definitely happened it. sent it to acers repairer and engineer said IN MY OPINION something happened it. they didnt even open it up! Acer call centre were very abusive on the phone and told me i cant treat it like a punchbag! Please help

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This should be a warranty (Acer) issue and they will be the only ones that may fix it for free. That said, I have never heard of a display breaking/cracking without mishandling?

Posted on Sep 03, 2008

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