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Re: adf doesn't feed
Did you check the sensor in the ADF? there has to be a lever that moves when inserting a paper in ADF to let it know paper is present. is it stuck? it should have a spring action, so it returns to its positiion when paper is no longer there.
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If it physically doesn't go through, try to push a heavy stock card or decent thick laminated paper and try to feed it through. There maybe a mylar (plastic sheet) flipped backwards or a piece of debree stuck in paper path of your Document Feeder. This may resolve 80% of issue.
The rest could be broken sensor flag (actuator) or dirty sensor that is not reading the paper passage (or it the sensor is faulty all together)
The amount of staples, paper clips, Bluetag and other junk I pulled from ADF over the years..Bucket loads :)
One of the sensor switches is blocked or dirty. Open it up and look for a small scrap of paper in the feed path or, if no paper scraps, look for lint/dust. Try blowing it out with a can of compressed air (dust spray) from the office store.
You can load up to 30 sheets of plain paper in the Artisan 800 ADF. If the ADF doesn't feed the paper, check the following.
1. Make sure that you are loading plain paper only without a holes. 3-hole punched paper is not supported by this printer.
2. Load paper not exceed 30 sheets.
3. Open the ADF and check for any jammed paper or foreign object that is blocking the paper feeding path.
4. Check if the BIG GREEN ADF indicator is lit when you load paper in the ADF.
If the issue persists, your printer will require service. You can contact the Epson for warranty if your printer still under warranty. If your warranty expires, look for an a service center that can repair your printer.
Hi guys, This error occurs when paper sensor in ADF = Automatic Document Feeder detects some paper inside paper path. Firs, open ADF access cover and check if some broken paper present inside paper path. If no broken paper found in paper path means paper sensor is faulty and you need got new ADF replacement. Thanks Source: MX340 Series Service Manual
Doc jam error usually means a jam in the adf (auto doc feed) when feeding a fax or doc to copy.
The most common reason brother mfc,s of this configuration have doc feed issues is believe it or not the hinge that operates the lid/adf, specifically the left side one (looking from the front). Inside the hinge there are two springs exerting tremendous force on the hinge (that enables the lid to stay up by itself) however this force eventually slowly breaks the fulcrum point of the hinge which leads to the lid not closing properly which means a sensor under the lid does not activate properly resulting in the adf stopping and resulting in the machine registering a jam. the difference between the sensor activating or not can be as little as a millimeter and is not often disernable. the hinge needs replacing by a techo.
the other reason could be you just have dirty adf feed rollers, clean them with a cotton rag dipped in metho, open the adf lid and give the rollers a scrub. the rollers should have 'tread' on them similar to a tyre, if not they are worn and need replacing.
One other possibility is there may be a paper fragment left over from a jam removal still caught in the paper path and activating a sensor activator that tells the machine paper is coming or going. most commonly in the section where the paper is looping on its return journey back out of the adf, open the adf lid, have a look with a torch and see how you go.
If the machine sees the ADF ( auto document feeder) but does not feed the paper? Does it try to feed the paper? Does it pull the paper is a little and jam? If the machine sees the ADF and it starts to feed the paper but jams --- clean the feed rollers/ tires with rubber restorer or a high alcohol base cleaner. Also a mylar could be pulled into the paper path blocking the feeding of the paper. Take a thin piece of cardboard ( like the devider in a case of pop) and slide the cardboard about 3- 6 inches into the feed just past the feed roller. Gently pull back out and try to feed paper again. If those do not work and the machine does see the ADF, you may need switch, sensor, actuator or feed motor.
One of your jam sensors may be stuck in the actuated position by a paper scrap or dust, giving a jam code to your printer. There are usually two sensors, one where the paper feeds, and one where the paper exits. Try this: hand-feed a sheet of paper through the machines paper path,IN THE DIRECTION THE PAPER NORMALLY FEEDS. This may force out whatever is actuating the sensors.
If those rollers are turning, and not feeding even after cleaning they simply need replaced. they can get so slick that no ammount of cleaning will help.
Thats what is sounds like.
Like trying to drive a car on ice. No traction.