Question about Tomtom GO 910 GPS Receiver

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Tom Tom 910 Green light but does not come on.

Tom Tom green light is one but unit will not turn on when pressing the button. Is ther a reset switch ? Is yes, where is that switch located?

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  • piveg Aug 29, 2008

    1. All I had to do was pressing the reset switch which I could not find in the first place. 2. The GO 910 does not have a memory card but a hard disk! Thks for the reply.

  • Anonymous Feb 06, 2009

    The green light goes on when plugged into my car charges as if it is charging but it does not power up...?



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Remove battery and disconnect from power for 5 minutes, also remove map card, this will reset the device. Try it out

Repair4GPS: How to Clean, Upgrade, Repair, Mod, Disassemble a GPS ...

see here

To only way you can fix it is taking apart the Tom Tom, checking if the flat ribbon cable and connector to the screen are well in place and eventually replace the display ($80 on Ebay).
Unfortunately this will invalidate the guaranty, and you risk to damage your GPS if you are not a really experienced DIYer. Tom Tom offer one year full guaranty on all their receivers.
Contact Tom Tom and get it repaired:
Support URL:
Support Phone Number: 978.287.9555
Support Email Address:

Hope this may help;


Posted on Aug 28, 2008

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There is a reset switch but you need to use an opened out paper clip to press the switch which is located next to the connections underneath the unit. The switch is tiny, about the size of the end of an opened out paper clip. Switch the unit of, just press the reset button once and then reconnect/switch on, and the tom tom will revert to its starting routine. It worked for mine.

Posted on Sep 04, 2008


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