Question about HP Photosmart C3180 All-In-One InkJet Printer

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Changing regional settings

Presumably the numbers in your solution are for one particular region. The C3180 was purchased in Canada and is now in the UK. We may have tried changing the settings more than 3 times - so it may be that the numbers are correct but we have exceeded the retries. Any ideas?

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Hey Regional setting are only for computer, they does not do anything with the printer setting. Check out the device manager entries if showing the drivers are correctly installed. Also check that you have the right updates for printer from Microsoft.com

Regards
Ellin

Posted on Sep 28, 2008

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What is a "Region Mismatch"


This error message is caused by installing a cartridge toner from a different region (e.g Canada toner installed on US printer). You can check the region for your printer at the side of the serial number.
If you need further assistance you may contact Lexmark Technical Support Center.

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I have a HP Photosmart C3180 that I bought in the US and now trying to install UK cartridges, but it tells me that the cartridge is incorrect. How do I re-set the printer to accept the UK cartridges?


The reason behind this is the regionalization capability of your product. The printer sets its region/zone after printing a few pages with a particular ink cartridge, once the region/zone is set, the printer would only recognize ink cartridges that are bought from the region/zone it's set to. You can click on the link to determine the compatible cartridges that you may use with your printer.

Only certain cartridges are compatible with your product. This document lists compatible cartridges by country/region. Use one of the following methods to check which cartridges are compatible with your product.Click on the link below for more information.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01573152&cc=us&lc=en&dlc=en&product=1146331&tmp_track_link=ot_search

Apr 19, 2011 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

! and ink symbol showing simultaneously on the display panel


Hi, That specific combination of lights means only one thing. That there is an Region Mismatch Error between the printer and the installed toner cartridge. Depending on the country you live your printer will have a Region Setup. Example U.S. and Canada Region 1, Latin America Region 4, Europe Region 2 and Asia Region 3. So in order to get the right toner you need to make sure that the toner you are buying is for the same region as your printer otherwise you will get an error like the one you have right now. To find out the region of your printer open the front cover and there should be a white sticker that contains Serial Number, Type, Config and the Region. Based on that you can check on lexmark.com and see if the cartridge # that you bought is the same region as your printer.

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Change regional code from europe to us for hp Photosmart C3180


Currently, it's a very convoluted process involving a phone call to HP tech support. Unless things have changed, you are also restricted to changing the region code 3 times over the lifetime of the printer. Having said that...see this page here at FixYa:

http://www.fixya.com/support/t465196-change_region_codess_printer_hp_c3180

HP Tech Support number is: 1-800-474-6836

Dec 12, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Region Codes for Photosmart C4380


There are in fact region codes, I'm in the process of getting tech support from HP right now. They want me to call in, but that costs, email tech support via the website, they should be able to help you.

Dec 09, 2008 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

Change region codess on printer hp c3180


Hi ,
Let me fist inform you that the question you asked for is related to "regionalization" of the printers . It is very particular to HP printers.
You can just regionalize your printer thrice in the enitre printer lifetime - not more than that. And the codes you are referring to - they are not there somewhere - they have to be logged in by the back end team who decode the "10-tap test" to re-enter the codes for regionalization so that the printer becomes compatible in the region you are using it in.
The cartridges even change in every country to make the printer work - let me state you how.....as per www.hp.com
HP Photosmart C3100 All-in-One series This product uses regionalized ink supplies, so the inkjet print cartridges for the product depends on where you are in the world. If you do not know which pen regionalization zone you are in, click here to view the Regionalization Country-to-Zone Mapping Table . Once you know the zone, you can identify the cartridges used in this product. Cartridge Description Zone 1 Zone 2 Zone 3 Zone 4 black inkjet print cartridge HP 92 HP 336 HP 132 HP 850 tri-color inkjet print cartridge HP 93 HP 342 HP 136 HP 854 black inkjet print cartridge Not availaible HP 338 HP 131 Not available tri-color inkjet print cartridge HP 95* HP 343 HP 135 HP 855 photo inkjet print cartridge HP 99 HP 348 HP 138 HP 858 *The HP 95 is not compatible with printers sold only in North America; instead, use the HP 93 Tri-color cartridge. Refer to the link to understand how the world is divided into 4 zones - http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00586&cc=us&lc=en&dlc=en&product=1146331#zone_mapping And you can beleive into what i say as I work for HP printers....! the best i would suggest is to call up Technical / Customer Care centre and tell them you need to reset....they will assist you for 10-tap test and ask you to send them the 10-tap test and the Proof of Purchase of the region cartridges.....and then wait for the back end team to call you within the next 48 hours.

Apr 09, 2008 | HP Deskjet 6940 InkJet Printer

5 Answers

Change region codess on printer hp c3180


I have just moved from the US to Shanghai with my HP C7280 printer. Bought some new cartridges from the HP dealer in Shanghai after our US supply ran out. Got the 'Incorrect Ink Cartridge' message on the printer after installing them, which the dealer probably knew I would get and didn't tell me, which I'm assuming is what you got.
My experience was to use the 'Chat' function on the HP.com web site in the Support area. The good news is that they solved my problem, the bad news is that it took 1 1/2 hours and is the most convoluted process I've experienced in years. There is a little 'voodoo' going on the background......... after having me find several values, including cartridge serial number values (no not the cartridge number on the cartridge), reset values, and others I can't remember, he said he had to go 'calculate' and he then came back with 5 four digit numbers I had to enter after going to Windows Control Panel -->Printers and after getting my printer selected and the Preferences screen displayed, clicking on the HP logo while holding the CRTL key down (I kid you not).

Sooooooo, I believe the only solution is to use HP Support and to also write letters complaining about how really, really, really stupid this process is. And being the conspiracy theorist that I can be, HP probably was seeing lost revenue from people buying cartridges that are cheaper in parts of the world and shipping them to where HP is, ahem, making a killing and padding their profits.......
Good Luck

Mar 24, 2008 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

Regional settings


Open the printer from the "Printers and Faxes" folder and go to Printer -> Properties

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On the "General" tab, click "Printing Preferences"

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Now, hold down the CTRL key and double click on the HP logo in the bottom corner.

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Enter these codes in the top five boxes:
0229, 8572, 8308, 5992, 4000.
The "total" box should now read 27047

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Dec 11, 2007 | HP Photosmart C3180 All-In-One InkJet...

2 Answers

How to change regional setting for hp photosmart c3180


Hi mr delltech1427, can u please give me a step by stef procedure to do the printer setting reset. i have a same problem here in my printer HP photosmart c4180. TNX

Nov 13, 2007 | Printers & Copiers

1 Answer

Regd change of regional setting in HP PSC 1510


hi man! well ive tryed hard to find it into the soft. but nothing found :(
i think the best u can do is unistall and reinstall the printer



dont forget to vote!
Stratos

Nov 09, 2007 | HP PSC 1510 All-In-One InkJet Printer

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