Question about HP Officejet Pro L7780 All-In-One InkJet Printer

3 Answers

Carriage jam. Where is the print carriage access door? What do I do?

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  • Anonymous Jan 06, 2009

    won't work!!!!!

    Also the latch won't go all the way down over the print headers

  • peach7166 Jan 09, 2009

    same problem. I've had printer for 5 days and now the "carriage jam" error keeps coming on. I've followed all steps on the HP link with NO success. The HP chat was also helpless. Any clue??

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3 Answers

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  • 35 Answers

Hello...
click this link below, this will help to resolve carraige jam problem

link: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01389539&cc=us&lc=en&dlc=en&product=2512010

Posted on Aug 28, 2008

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Dont know if this will help anyone else but here's what happened to me. I was having this same issue and was about to call HP to get it replaced, as mine is only 14 days old. I started looking around inside it and saw a white wheel on the left hand side, down a bit from the top. It had a black cord looking thing laying over it. I thought this cord was packaging material, but apparently it is suppose to go around the large white wheel. After I did that, I did a #6 reset and it has worked ever since (about 6 hours now). Maybe this will help someone else.

Posted on Feb 07, 2009

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I have an hp officejet l7780 and i need to know why i am getting a "clear paper jam error on the display" when there is no paper in the chamber with no visible problems...can anyone help me

Posted on Jan 08, 2009

5 Suggested Answers

rockfixya
  • 679 Answers

SOURCE: Print Cartridge Carriage Stalled

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

SOURCE: carriage jam error

lift the printhead latch, ther could be some paper stuck in the side , I just did it, now everything is ok!!!!

Posted on Sep 04, 2008

male_28_cam
  • 1555 Answers

SOURCE: Won't print. Message says

It is giving carriage jam not a paper jam the carriage is the part which carries cartridges on it. It seems your carriage is jam and can't move left and right so open the door and try to move your carriage with the help of rubber roller which moves your printer. Also clean the steel road on which the carriage moves just check at the corner of cartridge carriage if any paper bit is stuck or excessive paper dust has jammed it. If this does not solves your problem kindly comment back.

Posted on Jul 28, 2009

pineworks
  • 4041 Answers

SOURCE: telling me print carriage jammed - open access

Hi
I have put PDF files on my website for you to download.

Just click on the links it will download for you.
It got all you need to know in this file.
You can read it on site and print it strait off the website or save it to your PC then print it out.

Click LINK= http://www.4all2sell.com/pdf/User-Guide-Canon-ir105 -2200 -2200i -2800 -3300 -5000-5020-6000-6000i-6020-7200-85-8500.pdf

You will need a adobe reader to see this file If you not got an Pdf reader you can download it off this link free.
http://www.adobe.com/products/reader/

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

All files on my website are only there for a limited time

Posted on Feb 13, 2010

  • 1 Answer

SOURCE: HP Officejet Pro L7800. Had paper jam, but opened

mine was 2 there was paper stuck in the little white gears

Posted on Jul 17, 2010

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Related Questions:

2 Answers

I have a jam on my printer that says there is a print carriage access jam how do i solve it


I have the same problem.... trying to use lubricants and done some cleaning, but no luck... till i found out that using an extension cord with several devices plugged in will lessen the amount of current that flows to the devices.. that's why the printer's motor can't able to do his job because of no enough power.... Connect the printer's plug directly to the wall...


it works for me....


---ritchie---

Jan 13, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Paper jam


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 07, 2010 | Printers & Copiers

1 Answer

Printer carriage jam and then locks


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Paper jam light on permanently, printer is jammed


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

http://h30434.www3.hp.com/t5/Other-printing-questions/Paper-Jam-Error/m-p/305772#M20513

Nov 25, 2010 | HP DeskJet 970cxi InkJet Printer

3 Answers

My officejet 5610 says "carriage jam. Open Door etc. I can't find a door to the carriage.


Hi!
here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer
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turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is on.. open the carriage access door..
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disconnect the power cable from the back.. remove the paper output tray.
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look inside the product..check for torn papers..gently pull out the paper from the roller...return the paper output tray and the carriage access door. plug the power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the carriage access door.
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disconnect the power cord from the back..remove the paper output tray...look inside if the carriage is stuck and if there is no papers or object that restrict the carriage to move..return the output tray.. return the carriage access door...
And lastly after doing this steps try to reset the printer and try to print..

To reset the printer....press the power button to turn on the printer..disconnect the power cord from the product..disconnect the power cord from the wall outlet.. wait for 15 seconds.. plug the power cord to the wall socket....plug the power cord at the back of the printer.. press the power on of the printer.. try to print the test page...


Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks























May 23, 2010 | HP Officejet 5610 All-In-One InkJet...

2 Answers

What is a carriage jam


here are some solutions for your carriage jam error.

1. Clear any jam...remove loose paper.
2.Clear the jam from the back of the printer
clip_image001.gif
turn off the printer...remove the rear access door..
pull the paper out of the roller and return the rear access door.
3. Clear the paper jam from the front of the printer..while printer is on..open the carriage access door..
clip_image002.gif
disconnect the power cable from the back.. remove the paper output tray.
clip_image003.jpg
look inside the product..check for torn papers..gently pull out the paper fromthe roller...return the paper output tray and the carriage access door. plugthe power corn and turn on..
4. Make sure the carriages move freely...while the printer is on.. open the carriageaccess door.
clip_image002.gif
disconnect the power cord from the back..remove the paper output tray...lookinside if the carriage is stuck and if there is no papers or object that restrictthe carriage to move..return the output tray.. return the carriage accessdoor...
And lastly after doing this steps try to reset the printer and try to print..

To reset the printer....press the power button to turn on theprinter..disconnect the power cord from the product..disconnect the power cordfrom the wall outlet.. wait for 15 seconds.. plug the power cord to the wallsocket....plug the power cord at the back of the printer.. press the power onof the printer.. try to print the test page...

http://www.fixya.com/support/t6088190-hp_7400_displayshttp://www.fixya.com/support/t6088190-hp_7400_displays
Good luck! hope this solve the problem

Much appreciated if you rate this help.. thanks

May 10, 2010 | Printers & Copiers

2 Answers

Paper Jammed. Have appeared to remove all paper. But I keep getting "Carriage Jam, open door, clear carriage jam then pres OK" message. Message on my computer screen says "The print cartridge carriage is...


HP support has extensive documentation for both paper and carriage jams for your model:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00304007&lc=en&dlc=en&cc=us&lang=en&product=391182

I hope this helps!

Dec 10, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

My printer made a weird noise and now says "Open door Clear carriage jam and then press Enter". How do I clear a carriage jam? I have opened the top cover and usually the print cartridges move to the...


Issue The error ' Open Door, Clear Carriage Jam, and then Press Enter ' displays on the product. The following symptoms might also accompany this error:
* The product will not print. * Printing stops unexpectedly. * The carriage does not move.
Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Turn the All-in-One off and on again
1. Press the Power button ( ) to turn off the product. 2. Press the Power button ( ) to turn the product on again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution two: Clear any paper jam A carriage jam might follow a paper jam. Follow these steps to check for and remove any jammed paper. Step one: Check for and remove any loose paper from the input tray Remove any loose paper from the input tray, the output tray, and the automatic document feeder (ADF). CAUTION: Do not remove jammed paper at this stage. Step two: Clear a paper jam from the rear access door WARNING: Always clear paper jams through the back door if possible. To avoid tearing the paper and damaging the print mechanism, pull paper from the printer slowly and gently. Avoid touching the internal components of the printer.
1. Disconnect the power cord from the back of the printer. 2. Remove the back door and remove as much jammed paper as possible.
3.Replace the back door and open the carriage access door. If there is paper visible that cannot be removed through the back door, gently pull it out from the front.
4. Reconnect the power cord and close the printer.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution three: Make sure that the carriage moves freely
1. With the product turned on, open the cartridge access door. The carriage might try to move into the access area. If so, allow it to move to that position. 2. Without turning off the product, unplug the power cord from the back of the product. WARNING: You must disconnect the power cord to move parts by hand without the risk of an electrical shock. 3. Look in through either the cartridge access door or the output paper tray to make sure that the cartridges are secure in the carriage and not loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving. 4. Make sure the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You might have to reach through the output paper tray to access the carriage. 5. Close the cartridge access door and reconnect the power cord to the product. 6. Press the Power button ( ) to turn on the product.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution four: Remove and reinsert the print cartridges Incorrect installation of the print cartridges can cause the product to show a false carriage jam. Follow these steps to remove, and then reinstall the print cartridges. Step one: Remove the print cartridges
1. Press the Power button ( ) to turn off the product. 2. Open the front of the product to access the carriage. The carriage moves to the center of the product.
3. Unlatch the two print cartridge latches, and then raise the latches. 4. Remove the print cartridges.
Step two: Reinsert the print cartridges
1. One at a time, hold a print cartridge with the printed label up, and then slide the print cartridge into its slot. Repeat this step for the other print cartridge.
# NOTE: Insert the black print cartridge into the slot with the gray latch, and insert the color cartridge into the slot with the blue latch. # Grasp the end of the latch on the cartridge slot with your thumb, and then pull the end of the latch toward you. While holding the latch, press down on the top of the latch until it stops, and then release the end of the latch so that it catches under the tabs. CAUTION: To avoid damaging the product, do not force the latches into place.

3. Close the product cover. A message displays on the control panel to align the print cartridges. 4. Press the Enter button to begin the cartridge alignment. Two pages print. Follow the instructions printed on the second page to complete the alignment. 5. Try the print job again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.

Jul 08, 2009 | HP PSC 2175 All-In-One InkJet Printer

2 Answers

HP Officejet 5110 - Carriage Jam Message


I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Mar 09, 2008 | HP OfficeJet 5110 All-In-One InkJet...

1 Answer

Paper jam?


Check Paper light flashes but there isn't a paper related problem The check paper light may also flash if there are other problems. Verify the following conditions:
  • Verify that the print cartridge door is closed.
  • The print carriage may be jammed, follow these steps to correct the problem:
    1. Open the print cartridge access door. If the print carriage can move, it should move to center. If the print carriage stays all the way left, unplug the power cord and then plug it back in. This will reset the unit and may allow the print carriage to move from the left.
    2. Disconnect the power cord from the all-in-one.
    3. Remove both print cartridges.
    4. Move the print carriage left and right slightly to verify that the print carriage will move freely. If the print carriage will not move freely, check for obstructions.
    5. Close the print cartridge access door.
    6. Plug the power cord back in.
    7. After the all-in-one initializes, the print cartridge light will flash. Open the access door and install the print cartridges.
    8. Close the print cartridge access door. If the problem returns, remove the print cartridges and wipe the electrical contacts before reinstalling them.
  • Try to make a copy. If the all-in-one pulls in paper but cannot make a copy, there may be a problem with the scanner mechanism. Contact HP for assistance.

Nov 01, 2007 | HP PSC 1410 All-In-One InkJet Printer

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