The printer will turn on, I am able to switch from copy to fax to scan ( as each option has its own button,) however if I try to print anything, lets say a document from the internet, or even a picture that I scanned -- the computer says the job is being printed, but the printer itself doesn't flinch. Then if I try and delete the job, the printer icon that shows the status says 'deleting-printer' and its stays that way no matter how many times I try and delete it. My question is why is the printer not recieving printing jobs even though the computer is apparently sending them? There is an obvious lack of communication somewhere, please help me if you can!
What you can do is disconnect the usb cable. Unplug the power cord at the back of the printer. Delete the printer icon. Make sure there are no pending documents on the queue so you could delete the icon. If you cannot delete the icon, just restart the pc. After the printer icon is completely deleted, insert the cd and add a device. It will prompt you to connect the usb cable. after the adding of device is successful, try printing a test page first before you print your document
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
2 Press the "Machine Setup" button in the upper left corner of the control panel.
3 Press the "Admin Setting" button on the touchscreen. Touch the password input area if the administrator set a password for the printer. Press the number keypad buttons to enter the password. Press the "OK" button on the touchscreen.
4 Press the "General" tab shown on the screen.
5 Press the "Default Settings" option. Press "Yes" to reset all at once the user settings configured on the printer, such as copy and scan options, fax settings and network and system options
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Are you trying to print from a pc or do a copy?
Button 11 Fax: Places the HP All-in-One in fax mode and presents the Fax Menu. Press Fax repeatedly to scroll through the options in the Fax Menu. Button 12 Scan: Places the HP All-in-One in scan mode and presents the Scan To menu for selecting a scan destination.
Button 13 Copy: Places the HP All-in-One in copy mode and presents the Copy Menu. Press Copy repeatedly to scroll through the options in the Copy Menu.
If this solution was any help at all please press accept or ask more questions with the other button. And if you need anything else let me know, you can ask me 24/7 by clicking on the ask me button, I will ansver in most cases within 24hours.
on the printer itself --> press the setup button--> use the arrow keys on the printer and move to print report option --> press ok when you select print report--> Find out fax confirmation option and press ok --> turn it on.
If you do not find the Fax confirmation option under print report then find it under Tools option.
Press setup on printer --> press arrow key on printer and finid tools --> under that try to find the fax confirmation option.
once you switch on the fax confirmation option on the printer. every time you send a fax you will receive a fax confirmation also.
You do not have the print/scan option installed on your copier. If you did you would have an ethernet port on the machine for network access and when you press the print/scan button on the control panel you would be able to access those functions. The fact that you can not means that the machine can not see that option because it is not installed. The parallel port is common and is used for uploading of firmware into the machine.
Thank You for using Fixya.
Hi, I assume you have Vista and when the scan button is pressed on the product, nothing happens. The scan button does not work correctly.
Workaround Choose one of the following options to scan without using the scan button.
Option one: Scan using Windows Fax and Scan
Click the Windows icon (), click Programs, and then click Windows Fax and Scan.
The Windows Fax and Scanoption is available in the Business, Ultimate, and Enterprise editionsof Windows Vista. If you have the Home Basic or Home Premium edition ofWindows Vista, skip to Option two: Scan using Paint.
Click New scan.
Click File, and then click Scan.
Option two: Scan using Paint
Click the Windows icon (), click Programs, and then click Accessories.
Click File, and then click From Scanner or Camera.
The drivers in the Windows Vista operating system do not support button press functionality on the product.
If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation. To gain extra memory, choose one of the solutions below: Print the faxes that are in the memory. (See Printing a fax from the memory on page 45.) You can turn off Fax Storage. (See Turning off Remote Fax Options on page 65.) Add an optional memory (See Memory Board on page 98.)
Does this help? You obviously have to insert the media type into the media slot on the far right.(omoademola)
Using the top control panel Printing tasks Scanning/Copying/Faxing tasks Troubleshooting
The top control panel lets you print an image from a photo card, scan a document or image, and copy a document or image with the press of a button.
1 Power : Turns the All-In-One on or off.
2 Copy: light Illuminates when Copy Mode is selected.
3 Mode: Changes the copy, scan, or photo card mode.
4 Scan: light Illuminates when Scan Mode is selected.
5 Photo Card: light Illuminates when Photo Card Mode is selected.
6 Rotate: Rotates the image 90 degrees.
7 LCD Panel: Number of Copies- this changes the copy count.
Note: This feature is not active in Scan Mode.
8 Display: Shows copy, scan, and photo card selections.
9 Resize: Enlarges or reduces the size of the image.
10 Page Preview: Shows a preview of the output.
11 Select: Secures an option.
12 Menu: Provides options for image.
13 Arrow : Scrolls left, right, up, or down.
14 Stop/Clear: Cancels a print job or clears a selection.
15 Color Start: Initiates color copy, scan, or photo card output.
16 Black Start: Initiates black copy, scan, or photo card output.