Question about LG enV VX9900 Cellular Phone

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Please help Whenever I try to type a text message my phone (LG EnV2) freezes and I have to take the battery out. When I try to do it again it does the same thing. I've only had this phone for 2 weeks. How do I fix this problem?

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  • Tifferz10 Aug 29, 2008

    Thank you =] I will do that.

  • jenna1689 Aug 30, 2008

    Yes, I'm having the same problem.My phone "freezes". I can't delete at times or send messages and sometimes the screen is completely frozen. I'm on my 4th phone and now Verizon refuses to help me any further. They told me I have to keep accepting refurbished phones and returning them if I have issues. Ridiculous!! I've had this problem since I bought the phone brand new for almost $200.00. I shouldn't have to continually take the battery out and put it back in for the phone to work. I'm really frustrated and it seems that customer satisfcation is not important to Verizononce they have you locked into a contract. It really is making me question whether I want to continue my service with them.

  • Tifferz10 Oct 28, 2008

    Is there any way to fix it or do I absolutely have to get a new one? Cuz this is the second time it's happened to me. The first time I got a new one, the second time I took a nap and woke up and it was working again but now it's doing it again. Is there any way to fix it without getting a new one at all?

  • Anonymous Dec 23, 2008

    i've had my env2 for a month and its doing the same thing!!

  • Anonymous Dec 24, 2008

    my env2 does the same its a nice phone but its verizons way of making you dish out money for new phones im on my third and verizon refuses to help me with this problem

  • Anonymous Feb 20, 2009

    i have the env2 and this is my second one and it froze and stuff and like i had to get a new one but like the env and the env2 have alot of promblems so yeah:(

  • disneydork Apr 12, 2009

    I am on my FIFTH enV2.
    #1 and #4 had problems with the external "ok" "0" "*" and "#" buttons--they didnt work.
    #2, #3, and yes, even #5 are having this odd text messaging issue. After only a few characters, the count jumps to 160/160 and locks up! Soooo annoying!
    After phone #4, the Verizon store at the mall refused to help me (I had gone back in the same day they gave it to me because the issue was there already). I finally had to call *611 and spoke to customer service. They sent out a brand new sealed in the box phone and guess what... THIS one is broken too!
    I am not trying to get something for nothing here, I just want a phone that works!!

  • Anonymous Apr 26, 2009

    I've had mine for nearly 2 years, and it just started doing that this week!



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Posted on Aug 29, 2008



Posted on Sep 09, 2008

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Don't get envs

Posted on Apr 25, 2009

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How do you erase text messages from the LG VX9100 ENV2 RED when the screen inside is broken?

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If so the easiest workaround is to get an external battery charger and extra battery to charge the phone.

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My phone keeps shutting off every time i go to type a text message

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Also look for any corrosion onthe connections which can cause intermittent failures.

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my wife (it was her phone) had the same problem (noted above, 5/18) we tried rebooting the phone. nothing. we tried taking the battery out and starting it up again. nothing. we even tried *228 to reprogram the phone and update it. still nothing!

so she called Verizon support, and after being transferred to tier 2 support "they reset something on their end" and it was fixed. Not sure what she did with the phone to fix it, or what they did on their end. but after she got off the phone with them it was fixed. hope this works for everyone else.

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