Question about GE PSS25NGM Side by Side Refrigerator

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Freezing food in upper chill drawer and freezes water in tank

Was freezing everything in ff compartment. Replaced EPS FF Inlet(flapper was broken). Now the water tank freezes and freezes veg and fruit in top chill pan. Replaced the lower sensor in FF and did not help. I set the lower shutter to lest cold setting but did not help. For some reason I'm getting too much cold air migration down the back channel. My hearing is bad so I cannot hear if the flap opens and closes as the fan makes too much noise. I replaced the inlet with another new one and did not help. The upper part of FF is okay. PSS25NGMABB

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Does you appliance have the custom cool controls ? If it does then there is another air damper in the custom cool unit at the bottom of the fridge compartment

Posted on Aug 28, 2008

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I'm having problems with my Adora fridge. First, the contents in the crispers started freezing. The storage tank behind the drawers seems to be frozen. Now the water won't dispense. Ice is being made...


Your model has a WR60X10132 or 10055112 Damper and Fan that regulates temperatures between the freezer and fresh food compartment. The part has been recently updated. Refrigerator air inlet cover/damper kit with fan motor. Damper and fan assembly has been updated to prevent freezing in the refrigerator.
(The manufacturer has replaced part number wr60x10132 with this item, part number WR49X10091.) (Manufacturer part number WR49X10091 is RepairClinic item number 1055112.)
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Freezing happens when damper door breaks leaving the unit with no control over the very cold air entering fresh food compartment from the freezer.
The damper door (DIFFUSER) is located at the very top left of your refrigerator section in back. It has a motorized door that opens and close's and it may be stuck open. More than likely it is broken and needs to be replaced.

Replace damper door , with new damper door kit WR17X11508

http://www.repairclinic.com/referral.asp?R=1265&N=1055112.

To verify the damper door is broken , remove the light shield and rear light bulb from the top of the refrigerator. Enter the factory diagnostic mode by pushing all four temperature control buttons at the same time. Perform damper motor test (FZ 1 , FF 0). Press any other button i.e. Custom cool or filter reset to start damper test cycle. Shine flashlight through right hand side opening of light assembly to view movement of damper door. To exit test mode (FZ 1 , FF 6). lf damper door assembly needs to be replaced , pull top two shelves out 2 ". Pull rear tower assembly slightly forward with both hands, move to the left and the right to expose the two screws that secure the duct assembly , also remove both screws that secure the duct to the ceiling. Replace with new damper motor assembly WR17X11508

Goodluck,
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1 Answer

My GE Model PSS25MGNAWW Artica Profile Refridgerator has begun freezing the contents of the bottom Sealed Pan and Fresh Produce Drawers. Put setting up to 2 and Chill Dial to Cold (left) but temp is stayng...


Freezing in cripsersG.E artica:

Models Affected: All 23 25 27 and 29 cubic foot electronic side-by-side refrigerator units with plastic Liners manufactured in 2001 or later. This includes all Profile- (Arctica and Eterna") models Consumers have called with reports of freezing in the Vegetable (middle) pan or the CustomCool M (bottom) pan , frozen water tank or frozen water filter.Freezing in the pans , a frozen water tank or a frozen water filter is caused by excessive airflow from the vents in the tower.


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Damper door broken G.E artica:

Affects all 2001 models produced with "M" as the eight letters in the model i.e.: PSS25SGM with serial date code LA4 , MA4 , RA4 , SA4 , TA4 , VA4 , ZA4 & AD4. Freezing happens when damper door breaks leaving the unit with no control over the very cold air entering fresh food compartment from the freezer.

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To verify the damper door is broken , remove the light shield and rear light bulb from the top of the refrigerator. Enter the factory diagnostic mode by pushing all four temperature control buttons at the same time. Perform damper motor test (FZ 1 , FF 0). Press any other button i.e. Custom cool or filter reset to start damper test cycle. Shine flashlight through right hand side opening of light assembly to view movement of damper door. To exit test mode (FZ 1 , FF 6). lf damper door assembly needs to be replaced , pull top two shelves out 2 ". Pull rear tower assembly slightly forward with both hands, move to the left and the right to expose the two screws that secure the duct assembly , also remove both screws that secure the duct to the ceiling. Replace with new damper motor assembly WR17X11508.

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