Question about Nintendo Wii Console

1 Answer

Game disc not working - Nintendo Wii Console

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Try cleaning the disc by rubbing a microfiber cloth in a circular motion on the shiny side of the disc, (check to see if there are scratches or other marks/things on the disc). Should that not work then check to see if other discs work with your Wii and if that does not work then you should contact Nintendo support: support.nintendo.com/

Posted on Jul 17, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My wii will not read pikmin 2. I have tried with 2 disks what should zI do


Single Disc
The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.


Note: It is possible that the problem you have may be game play related. For example, if you cannot defeat a particular enemy, or are missing an item you need to complete an area, the problem is likely game play related and there is nothing wrong with your Game Disc. Please check our game play help for assistance.

  1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
  2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
  3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  4. Check for specific game issues. Some games may have known issues or game play elements that appear as problems.
  5. Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  6. Look for obvious physical damage to the disc. Remove the Game Disc and check the non-labeled side for cracks, scratches, smudges, or dirt. The Nintendo GameCube has extensive error correction capabilities and minor scratches or contamination should not cause issues in most cases. However, it is important to determine if disc damage is causing the problem.
    • If the disc is cracked
      Review our disc replacement policy to determine how to get your game replaced.
    • If it's dirty, scratched, or shows no obvious damage
      1. You may try cleaning the disc again with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
      2. Make sure the game is dry, then re-insert it and see if the error occurs again.
      3. If the game had been working normally, shows signs of physical damage, and now displays errors or lockups in areas it previously didn't, the problem is likely to be the damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
      4. If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.)

  7. If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.
If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.

Apr 03, 2011 | Nintendo GameCube Console

1 Answer

It reads the disc and when i play it crashes, sometime it does not read it.


Single Disc
The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.


Note: It is possible that the problem you have may be game play related. For example, if you cannot defeat a particular enemy, or are missing an item you need to complete an area, the problem is likely game play related and there is nothing wrong with your Game Disc. Please check our game play help for assistance.

  1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
  2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
  3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  4. Check for specific game issues. Some games may have known issues or game play elements that appear as problems.
  5. Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  6. Look for obvious physical damage to the disc. Remove the Game Disc and check the non-labeled side for cracks, scratches, smudges, or dirt. The Nintendo GameCube has extensive error correction capabilities and minor scratches or contamination should not cause issues in most cases. However, it is important to determine if disc damage is causing the problem.
    • If the disc is cracked
      Review our disc replacement policy to determine how to get your game replaced.
    • If it's dirty, scratched, or shows no obvious damage
      1. You may try cleaning the disc again with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
      2. Make sure the game is dry, then re-insert it and see if the error occurs again.
      3. If the game had been working normally, shows signs of physical damage, and now displays errors or lockups in areas it previously didn't, the problem is likely to be the damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
      4. If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.)

  7. If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.
If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.

Feb 24, 2011 | Nintendo GameCube Console

1 Answer

I inserted my game and it said "the game disc


Single Disc
The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.


Note: It is possible that the problem you have may be game play related. For example, if you cannot defeat a particular enemy, or are missing an item you need to complete an area, the problem is likely game play related and there is nothing wrong with your Game Disc. Please check our game play help for assistance.

  1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
  2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
  3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  4. Check for specific game issues. Some games may have known issues or game play elements that appear as problems.
  5. Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  6. Look for obvious physical damage to the disc. Remove the Game Disc and check the non-labeled side for cracks, scratches, smudges, or dirt. The Nintendo GameCube has extensive error correction capabilities and minor scratches or contamination should not cause issues in most cases. However, it is important to determine if disc damage is causing the problem.
    • If the disc is cracked
      Review our disc replacement policy to determine how to get your game replaced.
    • If it's dirty, scratched, or shows no obvious damage
      1. You may try cleaning the disc again with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
      2. Make sure the game is dry, then re-insert it and see if the error occurs again.
      3. If the game had been working normally, shows signs of physical damage, and now displays errors or lockups in areas it previously didn't, the problem is likely to be the damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
      4. If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.)

  7. If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.
If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance

Feb 20, 2011 | Nintendo GameCube Console

1 Answer

Other games work but none of the mario games work. Is there a memory issue?


Single Disc

The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.

Note: It is possible that the problem you have may be game play related. For example, if you cannot defeat a particular enemy, or are missing an item you need to complete an area, the problem is likely game play related and there is nothing wrong with your Game Disc. Please check our game play help for assistance.
Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.

Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.

Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.

Check for specific game issues. Some games may have known issues or game play elements that appear as problems.

Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.

Look for obvious physical damage to the disc. Remove the Game Disc and check the non-labeled side for cracks, scratches, smudges, or dirt. The Nintendo GameCube has extensive error correction capabilities and minor scratches or contamination should not cause issues in most cases. However, it is important to determine if disc damage is causing the problem.

If the disc is cracked
Review our disc replacement policy to determine how to get your game replaced.

If it's dirty, scratched, or shows no obvious damage
You may try cleaning the disc again with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
Make sure the game is dry, then re-insert it and see if the error occurs again.
If the game had been working normally, shows signs of physical damage, and now displays errors or lockups in areas it previously didn't, the problem is likely to be the damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.)
 

If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.

If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.

Dec 25, 2010 | Nintendo GameCube Console

1 Answer

When i put my disc in it says no disc


No Game Disc:
This error can occur when the Game Disc has been removed while the system is on and then the Disc Cover is closed. Follow these troubleshooting steps:
  1. Ensure the game is inserted correctly. With the power turned off on the system, replace the Game Disc in the system, printed side up. Press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  2. Determine if this happens with more than one game by inserting a different game into the system.
If the error occurs with all games, follow the Multiple Game Disc troubleshooting.
If the error occurs with only one game, follow the individual game disc troubleshooting
Troubleshooting - Multiple Discs
  1. Some games may need to be cleaned. Clean each disc with a soft, slightly damp cotton cloth (use water only). Clean them from center towards the edges; do not use a circular motion. DO NOT use paper. Once they are cleaned, dry the disc using a dry portion of the cloth and wiping in the same style as you did to clean the discs. After all of the water is gone, let the discs sit for at least two minutes to completely dry before inserting any of them into the Nintendo GameCube.
  2. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  3. Ensure the games are being loaded properly. With the power turned off on the system, replace a Game Disc (printed side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen. Try this with a few of your games.
If Troubleshooting doesn't fix the problem, and it is happening with all your games, then your system will need repair. Check out our convenient repair options.
Single Disc
The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.


Note: It is possible that the problem you have may be game play related. For example, if you cannot defeat a particular enemy, or are missing an item you need to complete an area, the problem is likely game play related and there is nothing wrong with your Game Disc. Please check our game play help for assistance.

  1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
  2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
  3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  4. Check for specific game issues. Some games may have known issues or game play elements that appear as problems.
  5. Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  6. Look for obvious physical damage to the disc. Remove the Game Disc and check the non-labeled side for cracks, scratches, smudges, or dirt. The Nintendo GameCube has extensive error correction capabilities and minor scratches or contamination should not cause issues in most cases. However, it is important to determine if disc damage is causing the problem.
    • If the disc is cracked
      Review our disc replacement policy to determine how to get your game replaced.
    • If it's dirty, scratched, or shows no obvious damage
      1. You may try cleaning the disc again with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
      2. Make sure the game is dry, then re-insert it and see if the error occurs again.
      3. If the game had been working normally, shows signs of physical damage, and now displays errors or lockups in areas it previously didn't, the problem is likely to be the damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
      4. If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.)

  7. If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.
If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.

Dec 08, 2010 | Nintendo GameCube Console

1 Answer

An error has occurred but it is strange as it is not all the time some tines it does not happen 4 a day or two but when it does is can be in the first 5mins or four hours later it seams to random IE...


  • An Error has occurred:
    If you are getting the specific message, "An error has occurred. Turn the Power Off and check the Nintendo GameCube Instruction Booklet for further instructions." This means there may be an internal problem with the system.
    1. Check Individual Game Disc problems or Multiple Game Disc problems (depending upon how many games exhibit the problem) to see if the cause of the message is a dirty or damaged disc.
    2. If the disc appears fine or works properly in another system, this means there is an internal problem with the system. A repair will need to be set up. Please use our convenient repair options.

      Troubleshooting - Multiple Discs
      1. Some games may need to be cleaned. Clean each disc with a soft, slightly damp cotton cloth (use water only). Clean them from center towards the edges; do not use a circular motion. DO NOT use paper. Once they are cleaned, dry the disc using a dry portion of the cloth and wiping in the same style as you did to clean the discs. After all of the water is gone, let the discs sit for at least two minutes to completely dry before inserting any of them into the Nintendo GameCube.
      2. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
      3. Ensure the games are being loaded properly. With the power turned off on the system, replace a Game Disc (printed side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen. Try this with a few of your games.
      If Troubleshooting doesn't fix the problem, and it is happening with all your games, then your system will need repair. Check out our convenient repair options.
    3. Single Disc
      The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.




      1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
      2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
      3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
      4. Check for specific game issues. Some games may have known issues or game play elements that appear as problems.
      5. Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
      6. Look for obvious physical damage to the disc. Remove the Game Disc and check the non-labeled side for cracks, scratches, smudges, or dirt. The Nintendo GameCube has extensive error correction capabilities and minor scratches or contamination should not cause issues in most cases. However, it is important to determine if disc damage is causing the problem.
        • If the disc is cracked
          Review our disc replacement policy to determine how to get your game replaced.
        • If it's dirty, scratched, or shows no obvious damage
          1. You may try cleaning the disc again with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
          2. Make sure the game is dry, then re-insert it and see if the error occurs again.
          3. If the game had been working normally, shows signs of physical damage, and now displays errors or lockups in areas it previously didn't, the problem is likely to be the damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
          4. If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.)

      7. If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.
      If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.
      Single Disc
      The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.




      1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
      2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
      3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
      4. Check for specific game issues. Some games may have known issues or game play elements that appear as problems.
      5. Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
      6. If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.
      If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.

  • Nov 25, 2010 | Nintendo GameCube Console

    1 Answer

    Disc wont read


    The Disc could not be read:
    1. Ensure the game is inserted correctly. With the power turned off on the system, replace the Game Disc in the system, printed side up. Press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
    2. Determine if this happens with more than one game by inserting a different game into the system.
    If the error occurs with all games, follow the Multiple Game Disc troubleshooting.
    If the error occurs with only one game, follow the individual game disc troubleshooting
    Troubleshooting - Multiple Discs
    1. Some games may need to be cleaned. Clean each disc with a soft, slightly damp cotton cloth (use water only). Clean them from center towards the edges; do not use a circular motion. DO NOT use paper. Once they are cleaned, dry the disc using a dry portion of the cloth and wiping in the same style as you did to clean the discs. After all of the water is gone, let the discs sit for at least two minutes to completely dry before inserting any of them into the Nintendo GameCube.
    2. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
    3. Ensure the games are being loaded properly. With the power turned off on the system, replace a Game Disc (printed side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen. Try this with a few of your games.
    If Troubleshooting doesn't fix the problem, and it is happening with all your games, then your system will need repair. Check out our convenient repair options.
    Single Disc
    The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.


    Note: It is possible that the problem you have may be game play related. For example, if you cannot defeat a particular enemy, or are missing an item you need to complete an area, the problem is likely game play related and there is nothing wrong with your Game Disc. Please check our game play help for assistance.

    1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
    2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
    3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
    4. Check for specific game issues. Some games may have known issues or game play elements that appear as problems.
    5. Ensure the game is being loaded properly. With the power turned off on the system, replace the Game Disc (label side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
    6. Look for obvious physical damage to the disc. Remove the Game Disc and check the non-labeled side for cracks, scratches, smudges, or dirt. The Nintendo GameCube has extensive error correction capabilities and minor scratches or contamination should not cause issues in most cases. However, it is important to determine if disc damage is causing the problem.
      • If the disc is cracked
        Review our disc replacement policy to determine how to get your game replaced.
      • If it's dirty, scratched, or shows no obvious damage
        1. You may try cleaning the disc again with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
        2. Make sure the game is dry, then re-insert it and see if the error occurs again.
        3. If the game had been working normally, shows signs of physical damage, and now displays errors or lockups in areas it previously didn't, the problem is likely to be the damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
        4. If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.)

    7. If possible, try the disc in another Nintendo GameCube. If the disc works properly in another system, the problem is with your Nintendo GameCube. Please check out our system repair options. If the game still does not work in another system, it is likely a problem with the Game Disc. Please review our disc replacement policy to determine how to get your game replaced.
    If you are not able to try the game in another system and the other troubleshooting steps haven't narrowed the problem down, it is impossible to determine for certain whether the problem is the Nintendo GameCube or Game Disc. Please contact Nintendo's Consumer Service Department at 1-800-255-3700 for assistance.

    Aug 06, 2010 | Nintendo GameCube Console

    2 Answers

    If I referbish game and it still dont work!


    Some games may have some slight scratches on the play-side of the discs that will simply not play in your games console or computer. Some home remedies to repair discs may help with only very light scratches on some discs but professional disc repair services is normally required to restore deeper scratches or disc laser burn damage back to "As Good As New Condition".

    For further help on scratched Game Discs and/or Xbox laser burn disc repairs or to get scratched discs professionally repaired, visit:

    www.discREPAIR.ie

    You can send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.

    Mar 01, 2010 | Video Game Consoles & Games

    1 Answer

    Wii Game Disc Off Of Amazon


    Have you checked the disc for smudges? It sounds like you have a dirty disc. If that's not it, have you tried other discs in your Wii?
    If the disc worked before, it should still work, unless:

    A. Disc is dirty
    B. Disc is scratched
    C. Wii isn't playing any discs

    Feb 17, 2008 | Nintendo Wii Console

    Not finding what you are looking for?
    Nintendo Wii Console Logo

    Related Topics:

    81 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Nintendo Video Game Consoles & Games Experts

    Raj Patel

    Level 3 Expert

    1041 Answers

    Julian Wainwright

    Level 2 Expert

    205 Answers

    shevantha perera

    Level 2 Expert

    125 Answers

    Are you a Nintendo Video Game Console and Game Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...