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Trouble installing studio 11 update

I have just reinstalled studio 9 with the help of mark ed but now cannot install update to studio 11

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  • ausfrance Aug 31, 2008

    program tells me to install microsoft sp2 but apparently i already have sp3 installed

  • ausfrance Aug 31, 2008

    what info do you need?

  • Ryan Frame
    Ryan Frame May 11, 2010

    I need more information.

    RCF


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Okay, what you need to do is go on to the microsoft website and download SP2 or just google it. Even though you have SP3 installed the information from SP2 is not there so just do that and it will solve your problem. If for some reason t dosen't just tell me and I will go into slightly more advanced Troubleshooting techniques.

RCF

Posted on Aug 31, 2008

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What to do with the following problem? It startet after installing pinnacle studio HD. I had studio 9 on my pc. Then I brought my extern harddisk to Holland for using the fileditor on my laptop and after...


Hello lilianwijn
I'm not quite sure I have understood your problem .
Probably a compatibility issue with File Editor . While this file is still available, the developer is no longer updating or supporting this product . Runs under 32 bits systems .
Delete File Editor , Pinnacle Studio HD and Studio 9 . Reinstall first Studio 9 . Do not install programs on the external HDD . If situation is returned to normal , try reinstalling Studio HD ( maybe not compatible with 32 bits systems ) .
I hope this will help .
Best regards,
fanaudi .

Mar 21, 2011 | Microsoft Computers & Internet

1 Answer

I reformated my hd and is reinstalling my Studio 11 but won't go through because it is looking for SP2 when I have SP3 now.


update yr .Net framework to 3.5 or more. That way it should get install, if it doesn't, get back I will provide u a alternate solution.

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I can't make a movie w Pinnace 11. It starts the


Suggest for that is to delete that part which is the transition then after that put a new one save it then try making a disc again. Another is if your Studio 11 not yet install the patch I suggest to you to visit Pinnacle web site then download the patch. http://pinnaclesys.com/PublicSite/us/Products/Consumer+Products/Home+Video/Studio+Family/Studio+Plus+11+Support/Download+Area/Drivers+-+Updates/Studio+11_1_2+patch.htm?mode=documents&Display=1

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2 Answers

How To re-install all versions of Studio onto a clean computer


  • Copy all the content of the Installation DVD of Studio version 11 to your hard disk in a new folder.
  • Download http://cdn.pinnaclesys.com/SupportFiles/Studio11/WelcomeSP3.exe
  • Copy the file WelcomeSP3.exe to the root of the directory where the Installation DVD was copy
  • Double-click on WelcomeSP3.exe to launch it. It will take few seconds and then the Studio version 11 installation will start.

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Pinnacle Studio Plus version 10 Keeps Crashing


If you are getting any type of error message or warning message (except a fatal crash message), then , click here to see the FAQ titled "Studio Launch error/warning messages" to resolve these issues. For a fatal crash or any type of lockup/freezing while launching, continue with this FAQ, below.
If Studio was launching for some period of time and then it stopped launching, it is best to try to determine what changes have been made to the computer recently and undo the changes to see if it has an affect on the problem. Here's a short list of what could affect Studio's ability to launch:
  • A Studio patch was applied but it didn't install properly
  • The graphics driver was updated
  • Hardware was installed
We recommend using Windows XP System Restore. You can obtain more information on how System Restore works from the Microsoft web site at:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx
Troubleshooting steps for Studio hangs or crashing while launching (starting)
1. RESTART THE COMPUTER. Try restarting the computer
2. WAIT A FEW MINUTES: If Studio still won't launch, wait a few minutes to let it finish launching. We have noticed on some computers that it may take a little while for Studio to completely launch. Studio 10 users click here to see the FAQ on this.
3. LATEST VERSION OF STUDIO. There was a launch problems in previous versions of Studio 10 that are now fixed in the latest version. When troubleshooting any problem, it is always best to be on the latest version of the software.
If you have Studio version 12, download the latest version here.

If you have Studio version 11, download the latest version here.

If you have Studio version 10, download the latest version here .

Note: Studio 11 patches will only patch a previous install of Studio 11. Studio 10 patches will only patch a previous install of Studio 10. Etc.

If you have an older version of Studio (Studio 9 or 10, etc), it is advised for you to update to the current Studio software. The current version is Studio 12. Click Here to go to the Studio 12 Upgrade page.

How to download and install a patch:
  • When downloading the patch make a note of where it is being saved to. We recommend saving the patch to the desktop.
  • Before installing the patch, make sure that you do not have any other programs running. Studio must not be running.
  • Once it is fully downloaded, double-click on the patch to begin the installation.
  • Follow any on-screen prompts to complete the installation. Reboot the computer after applying the patch.

4. SAFE MODE: Try launching Studio in Safe mode. In Safe mode, many device drivers and applications do not load. If Studio will launch in safe mode, then the issue is most likely a configuration problem with your computer. NOTE: We do not recommend using Studio in Safe Mode. This step is for testing purposes only. To start in Safe mode:
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  • When you turn it back on, tap the F8 key every couple seconds until a menu pops up. (If the XP splash screen appears, the F8 keys was pressed too late so restart the computer and try this step again)
  • On the menu, choose Safe Mode, and then press the Enter key
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If you need help starting in Safe mode, you can click here to get information on Microsoft's web site
If Studio won't launch in Safe mode, then Studio many not be installed properly or the install may be corrupt. We recommend uninstalling and reinstalling Studio.

Click here to see the FAQ on how to uninstall, then reinstall Studio 10.

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1 Answer

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