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Re: we have an older refrigerator
Does your freezer have a auto defrost mode? If so, the components to this may have failed. If not, when is the last time the freezer was defrosted? You may have to manually defrost in order to get proper freezer function.
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Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.
I hope this will help to solve the problem....
have you cleaned out the coils underneath the fridge? it's very simple. pull the fridge out, look underneath(try pulling off the bottom grill from the front for more access), and start cleaning. to much dust and lint will hinder the coils from cooling. A vacuum with the brush attachment or little broom works good.
your controls are inside the refrigerator section.the one on the left is for temperature and the right one is for freezer air control. both should be set at the mid point to get average temps in both sections. if you dont have proper temps, then check to see if your coils under the unit are clean and lint free. if you clean the coils and still dont have good cooling, then you may have a seperated heat exchanger. it happens alot on this model and it will cause the unit to be almost cold enough but ice cream and fruit type drinks wont freeze solid. the heat exchanger is expensive to repair, 400-500 bucks and it might be time to look for a new unit.
it sound like your defrost heater or defrost sensor in the freezer is not working,do you know if it is going into defrost every 8 hours?if you have an ohms meter you can check there parts no problem ,let me know if you want to tackle this and i will help-mike
Hi. thanks for the question. the heat between the doors is normal . to solve . pull the fridge away from wall .remove back panel. clean all lint in coils .Dust in the coils causes the heat between the doors to get warmer . so cleaning of coils. will solve the problem thanks the appliance doc