I had the same problem and what , I did 1st is in my lg shine phone is , I set a diffrent pass code , The on the gps , I reinstalled the back up disk and or reloaded the info for the gps after that do every thing you see on the gps . When you see your main screen got to comunacations turn on bluetooth have it look for your cell phone but use the 0000 code and it work .
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Pre-Installed Maps: Set up of the Easy Street Navigation System is simple because there's no software to download. Maps are pre-loaded and ready to go. Map data covers the US, including Alaska and Hawaii, Canada and Puerto Rico.
SANYO NVM-4370 Map Update DVD North America 2009-2010: Get accurate directions to wherever you travel including new roads, new sub-divisions, and current addresses. New and expanded coverage in over 159 cities, counties and metropolitan areas across the continental United States and Canada including Alaska, Hawaii, Puerto Rico and the U.S. Virgin Islands. You can confidently drive through unfamiliar or recently changed areas. This latest edition features over 6.18 million miles of navigable roads and an updated list of over 7.57 million Points of Interest to help you find the way to where you want to go quickly and efficiently.
I hope I can help. I had the same problem and I took it back to the store to exchange it and the only thing they did was to reset the GPS. So just press the reset button for 2-3 seconds and see if it works. I hope it does. Good luck. :)
I ended up in the same situation and called (800) 421-5013 for help. The gentelman who assisted me said that how the DVD holds the same data as factory Sanyo 4050 GPS and upgrading has locked your device. To resolve the discussed issue one have to delete everything (plug-in your device via USB cable --> My Computer --> Removable disk) and install fresh copy onto your navigation device via that DVD. Tried it with NO @!@ JOY
I ended up in the same situation and called (800) 421-5013 for help. The gentelman who assisted me said that how the DVD holds the same data
as factory Sanyo 4050 GPS and upgrading has locked your device. To
resolve the discussed issue one have to delete everything (plug-in your
device via USB cable --> My Computer --> Removable disk) and install fresh copy onto your navigation device via that DVD. Tried it with NO @!@ JOY
I got the chance to talk to 1st navteq and they requested that I speak with sanyo, then I got the chance to talk to sanyo customer service who couldn't offer any help other than asking me to wait till December or January when their version of 2009 map upgrade will be made available.There was one interesting revelation I kind of found out on Garmin 770 too; the same addresses could not be plotted or navigated by this also so I think it is a common factor and these are all somewhat new addresses of new developments. My suggestion will be wait till 2009 map upgrade is made available.