This may seem lame, but I have had my cinemate for about 8 months and have used the remote to turn the unit on and off. Tonight, when I push the button, the tv button lit up, but the unit won't turn on. Please help1
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If you can't get this to work, I suggest you try to return the remote and buy and harmony remote. For me it worked very well with everything including old audio amps and you can configure your own activities.
Ive had the same problem, basically happens anytime we lose power or if it gets unplugged. Great speakers, poor design. Im not having any luck this time. Gonna try leaving it unplugged longer, like days this time. The remote feels like the problem, any button just causes the TV/VCR/AUX/ect row to blink, can't program it or anything. Seems like this is a common problem
No, you need some sort of remote. Luckily this Bose uses IR for the remote and not RF. This means you might find a cheap universal remote that has a code for this. PC programmable remotes such as Logitech's Harmony, URC, and RTI remotes would definitely work.
Turn the system on from the front of the main unit, then use the remote to turn the unit on and off after that.
Is it really hot?
Make sure there is nothing blocking the front
display where signals are received.
• Aim more directly at the media center.
• Move closer to the system.
The control range of the remote is roughly
20 feet (6.2 meters).
Note: On some systems, the Acoustimass module includes one of two controls. On 220-240V models only, turn the POWER switch to on ( l ). On dual-voltage systems only, set the voltage switch for the power that is appropriate to the region where you use the system.
Make sure your system is not plugged into a surge protector. Sometimes a surge protector will foul the system up, don't know why. lol. I fought with my system for 3 hours trying to get it to work, then moved it from my surge protector to the wall and it came on. If that doesn't work, try disconnecting the receiver module itself, wait 60 sec, then plug it back in. If that still does not solve the problem, I would suggest calling Bose Customer Service..
I had the problem, after a lightning surge through our house, that destroyed item connected to the telephone lines. The Cinemate interface unit stayed red (powered), but could not get green light to come on, and obviously no audio. Found through Bose tech support that the the units are failing from surges "too often". They are trying to find out why and fix the longterm problem. Tell them you had a power surge (which you likely did), the green light won't come on, but the remote works with TV, etc. They will send a UPS Return Tag for you to send back the small interface unit (only). Upon receipt, they will 2-day air you a new one. It solved the problem.
Hello everyone! The Bose interface module is working again. All I did was unplug the power, wait about a minute and then plugged it back in. Whatever it did, it must have reset itself, so now everything is fine.