Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

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Can't connect! Hello, I've been connected all day but for the past few hrs. I can't connect to the internet. I tried unplugging the computer modem...nothing's working. Any idea why this is happening????

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  • Roberta Smith
    Roberta Smith May 11, 2010

    what is the isp you are using ?



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  • 28 Answers

First of all... Unplug the modem, unplug the Airport (WiFi router) and turn off the Airport connectivity in your MacBook.
After 5 full minutes... Plug in the modem.
Wait 2 full minutes... Plug in the Airport.
Wait 1 full minute... Turn on the Airport connectivity in your MacBook.
After all of that... 
If you're still not back up and running and you're using an Apple Airport, open the Applications folder, open Utilities, open Airport Utility.
If you're using any other type of WiFi router, use the Network Diagnostics button that should show up in the web browser window when you try to go to any website.

Posted on Aug 28, 2008

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