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I have a Palm Z222. I cannot deactivate the keylock, which makes it impossible for me to use the Palm. Regards, Renate

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  • renate_ferns Sep 01, 2008

    I cannot change 'activation' as the screen does not respond to the stylus, so I cannot change it to 'de-activiation. It's as if the Palm is frozen. The only way of using the Palm is by using 5-point to use calendar, contact details etc, but I cannot amend or insert any new data into the Palm. This is making the Palm basically useless. I have tried resetting many times, I have tried depressing the power button with the resetting button with no success.

  • renate_ferns Sep 01, 2008

    I have tried a 'hard reset'. I am reluctant to try a 'full reset', as I will loose a lot of information.

  • renate_ferns Sep 01, 2008

    no. the touch screen does not work, only with limited access withthe 5 point, because the screen says 'keylock is activated, you must deactivate keylock to work with your device'.

  • renate_ferns Sep 01, 2008

    If that is so, what is the best way to save my information before I replace palm.

  • renate_ferns Sep 02, 2008

    After reading the manual regarding extracting and saving information from my Palm, it seems the only option I have is to perform a "hard set", which will lose my information anyway. Are there any other suggestions before I throw myself and the Palm in the rubbish bin? Cheers Renate

  • renate_ferns Sep 03, 2008

    I have tried this, but the screen does not respond to any tapping.

  • renate_ferns Sep 03, 2008

    I have tried this, but the screen does not respond to any tapping.

  • renate_ferns Sep 13, 2008

    i live in Melbourne, Victoria, Australia, Zip code is 3939. Would you please be able to source out a company who can repair this problem. Many thanks, Renate. The list of repairers on the website does not help me.

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I believe that you just turn it back on and tap deactivate keylock or deactiveate keylock by simply tapping the DEACTIVATE KEYLOCK button that will come up on the screen when you turn your palm on after having set keylock. It just ensures that you actually mean to turn your palm on rather than just having a button accidently pressed - it is not a security measure..

Hope this may help you ..

Regards,
VOTIT

Posted on Sep 03, 2008

  • LORETO LACARON
    LORETO LACARON Sep 03, 2008

    Try to take the battery first and leave it for 3 hours and put it back again,and try to check if the screen respond in tapping if still not working then do some reset procedure...



    Soft Reset

    A soft reset tells your handheld to stop what it's doing and start over again. All records and entries stored in your handheld are retained with a soft reset. After a soft reset, the Welcome screen appears, followed by the General Preferences screen.

    Use the reset tip tool (see below), or the tip of an unfolded paper clip (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your palm handheld.

    Reset Tip Tool: On most PalmOS handhelds, the stylus that comes with your handheld has a reset tip inside. To use it, unscrew the barrel from the stylus quill.

    Double-Soft Reset

    If your device doesn't seem to want to power up after a soft reset, and you've checked the other obvious solutions (fresh batteries, power button, contrast wheel, contrast button) you may want to try the 'Double-Soft Reset'. Simply perform a soft reset as directed above, but press the reset button twice in quick succession.


    Warm Reset

    A warm reset bypasses any system extensions (such as HackMaster hacks, OS patches, Alarm settings, etc) that are loaded on your handheld. Sometimes a damaged third-party application will try to respond to a reset but will fail and cause the handheld to 'hang'. Using a warm reset, you can start the handheld, then delete the damaged application before it has a chance to try to run again. After deleting the application, follow with a soft reset to start up the handheld normally.

    To perform a warm reset:


    1. Press and hold the upper half of the scroll button on your handheld.
    2. Using the reset tip tool (or a similar object without a sharp tip), gently press the reset button inside the hole on the back panel of your handheld.
    3. When the Palm Computing Platform logo appears on the screen, release the scroll button.


    If you're not sure which application is damaged, you can use a tool like ResetEmu in conjunction with a warm reset to help pinpoint the offending application.

    Hard Reset

    With a hard reset, all records and entries stored in your handheld are erased, except for the default or specimen databases predefined by the manufacturer (but see Extended Hard Reset below). Formats Preferences and other settings are restored to their factory default settings. You can restore any data previously synchronized with your computer during the next HotSync operation. If you're running OS 3.1 or earlier, and you're not using a third-party backup utility like BackupBuddy, you may need to reinstall your third-party applications.

    Never perform a hard reset unless a soft or warm reset does not solve your problem.

    To perform a hard reset:


    1. Hold down the power button on the front panel of the handheld.
    2. While holding down the power button, use the reset tip tool (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.
    3. Release the reset button.
    4. When the logo screen appears on the screen, release the power button.
    5. When the message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, press the upper half of the scroll button on the front panel of the handheld to complete the hard reset and display the Digitizer screen.

    Pressing any other button instead of the upper half of the scroll button will perform a soft reset.

    Extended Hard Reset

    An Extended Hard Reset will completely erase your handheld, and will also bypass the creation of some default databases.

    This differs from a normal hard reset, which will automatically create the databases for the built-in applications, and will insert some specimen records into those databases: numbers for Accessories and Technical Support will be created in your Address database, a registration reminder will be created in your ToDo database, and several helpful memos will be created in your Memo database.

    In addition, a normal hard reset will also create a Network database with some default Network profiles for your Network panel in Prefs, and a file of several default MIDI alarm sounds will be created.

    If you have the Notepad application, a normal hard reset ensures a sample note will appear on your NotePad, and if you have the Mail application, an email message from 'Mail Help' will be automatically inserted in your handheld Inbox.

    An Extended Hard Reset will ensure that all of these startup files are not created.

    If you decide to perform an Extended Hard Reset and install one or more third-party applications that expect to see the built-in databases present, you may encounter an error. For this reason, it's suggested that after an Extended Hard Reset, you run each of the built-in applications (Datebook, Address, ToDo, Memo, and if installed, NotePad and Mail) at least once to ensure empty built-in databases are created.

    After an Extended Hard Reset, you will not be able to select alternate alarm sounds for Datebook alarms, but the default alarm sound will still be heard for appointments with alarms set.

    To perform an Extended Hard Reset:


    1. Hold down the power button on the front panel of the handheld.
    2. While holding down the power button, use the reset tip tool (or similar object without a sharp tip), to gently press the reset button inside the hole on the back panel of your handheld.
    3. Release the reset button.
    4. When the logo screen appears on the screen, release the power button.
    5. When the message appears on the handheld screen warning that you are about to erase all the data stored on your handheld, press and hold the upper half of the scroll button on the front panel of the handheld.
    6. While still holding down the scroll button, press, in any order, the Datebook button, the Address button, the ToDo button, and the Note/Memo button.
    7. Release the scroll button, to to complete the hard reset and display the Digitizer screen.

    Pressing some but not all the buttons while holding the scroll key will result in a normal soft reset. Pressing no buttons while holding the scroll key will result in a normal hard reset.



    Hope this may help;



    Regards,

    VOTIT




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GOOD MORNING ! reset your palmz222 on the reset button then try to set again,thank you!god bless!

Posted on Sep 02, 2008

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Try throwing it on the floor and stepping on it :)

Posted on Sep 02, 2008

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I have a Palm Z222. - spacer.gif




spacer.gif spacer.gif How to preserve battery charge by preventing your Palm handheld from accidentally turning on via keylock Your Palm handheld is equipped with the Keylock Activation feature to prevent the device from accidentally being turned on (while in your pocket for example) and thereby preserving the battery charge. To access the Keylock Activation settings, follow these steps:

  1. Turn on your Palm handheld
  2. Tap on the Preferences icon
  3. Tap on Keylock located in the General section
  4. Tap on either Automatic or Manual to activate the Keylock functions
-

Posted on Sep 01, 2008

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Did you look for some difficulties or contacts on your manual?
you might find any information regarding your problem with your manual of your device.

cheers
CHARCOIS

Posted on Sep 01, 2008

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You have a shorted circuit board.The only fix is to replace the palm. Sorry !

Posted on Sep 01, 2008

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Cna you access your security feature? if you can hit the default option this is a long shot but this is the only answer i have for you at this time this has me puzzeled i'm doing a little research on this i have never heard about a problem like this

Posted on Sep 01, 2008

  • Ronald Mueller
    Ronald Mueller Sep 13, 2008

    you can do a hard reset just remove the sim card which stores the data. then reinsert the sim card, this should do the trick. please change the rating when this problem is solved..thank you

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Reset your device

see the reset button on this
http://www.palm.com/us/images/support/kb/articles/30113_z22.gif

Posted on Sep 01, 2008

  • Ekse Sep 01, 2008

    I didn't read your 2nd comment, fully, have you tried a HARD reset or a FULL RESET?

  • Ekse Sep 01, 2008

    Read here on how to hardreset



    click here

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To access the Keylock Activation settings, follow these steps:

  1. Turn on your Palm handheld
  2. Tap on the Preferences icon
  3. Tap on Keylock located in the General section
  4. Tap on either Automatic or Manual to activate the Keylock functions
Please rate this solution

Posted on Sep 01, 2008

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