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Recevied an error that said there was a problem with the "lamp" on my HP 5570 Scanjet

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Its the lamp of your printer

Posted on Aug 28, 2008

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E000001 0010


Fuser temperature failure, possibly fuser lamps or thermistors. Check that there isn't any gunk on thermistor surface, check lamps for continuity. Error needs to be reset before machine will operate.

Aug 26, 2013 | Canon imageRUNNER 5570 Copier

1 Answer

HP Scanjet 3300C I donot seemto beable to scan with the above. Whenever I select "Start New scan " I get the following " an undefined error has occurred (2117). When I close the programme...


  1. Unplug printer from usb
  2. remove printer from installed printers in windows, chose delete all files when asked.
  3. Reinstall printer software from disk
  4. connect printer back to computer usb

Jul 24, 2008 | HP Printers & Copiers

Tip

HP Scanjet 4200C Won't Work With Windows XP


Hi,<br /> <br /> Turn off the scanner or disconnect it. <br /> <br /> Select your HP Scanjet type from the selection.<br /> <br /> <br /> Select "Microsoft Windows XP" from the list of operating systems.<br /> <br /> <br /> Click the Driver "Download" and, if you want the additional software, "HP System Diagnostics Utility."<br /> <br /> Double click the downloaded driver file to launch setup. During the setup process you will be prompted to connect your scanner and turn it on. Once finished you will have correctly set up the scanner for Windows XP.<br /> <br /> <br /> If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response<br /> <br /> Thanks,<br /> <br /> LETMEFIXIT <br />

on Feb 02, 2011 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

My hp scanjet 2400 stops at warming up then shows unexpected error. please help


Try connecting it on direct wall outlet.Not a surge protector or power strip

Try below solutions

An Unexpected Internal Error Has Occurred' Error Message Displays
Issue When attempting to scan, or, during the scanning process, the error message An unexpected internal error has occurred may display on the computer screen. There are three scenarios where this issue occurs. This document covers each scenario where this error may occur and provides links to the appropriate documentation for resolving each scenario. Solution one If you have multiple versions of HP Image Zone software installed on your computer, click here to download a patch that might resolve this issue . If you do not know if you have multiple versions of HP Image Zone installed, follow the instructions below.
  1. Click Start , point to Settings , and then click Control Panel .
  2. Click Add/Remove Programs .
  3. In the list of programs that displays, look for the following entries:
    • HP Image Zone
    • HP Photo and Imaging Gallery
  4. If there is more than one entry listed, then there are multiple versions of HP Image Zone software installed on the computer.
  5. Click here to download the patch. Follow the on-screen instructions to download and install the patch.
  6. If the issue persists, try the next solution.
Solution two Clicking Scan picture or image in the HP Director software results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00369826). Solution three When accepting a scan from the HP Scanning preview window, the scanner may start to scan and then lock up with the lamp approximately ½ way down the scanner bed. This results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00373192). Solution four When accepting a scan, the scanner completes the final scan and the lamp returns to the home position; however, when the image is being processed or sent to the receiving application (that is, HP Photo and Imaging Gallery), an unexpected internal error occurs. Click here to resolve this issue (c00373192). Solution five Immediately after clicking Scan Picture from the HP Director when using an HP Scanjet 3970 with v2.2 software, an unexpected internal error occurs.

Try also this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259434&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=297430


I hope you issue should be fix to lessen your frustrations.You can do it

Regards

Your's Truly,

Christian from HP

Say "Thanks" by clicking the thumb icon in the post that helped you.

Please click "YES" in solution that solves your problem as "was this helpful?"
(Although I am employed by HP, I am speaking for myself and not for HP)

Apr 10, 2011 | Printers & Copiers

1 Answer

HP Solution Center does not recognize the scanner anymore... We are operating on a Windows 7 system... the drivers had to be downloaded from the internet because the cd that came with the printer was for...


I had the same problem and solved it. I was using HP Solution Centre to run my HP Scanjet 5590 on Windows 7 Pro 64 bit without problems. Then I ran the scanner using Windows Fax and Scan, but didn't like it, so went back to HP Solution Centre - whereupon the scanner was not recognised.
After hours of reinstalling software etc etc, without success, I suddenly noticed four device icons on the left hand side of HP Solution Centre. These were labelled (when hovered over with the mouse) hp scanjet 5590, hp scanjet 5590 #2, hp scanjet 5590 #3, hp scanjet 5590 #4. Only the top icon was active, but when I clicked on any of the four it moved to the top.
Clicking on hp scanjet 5590 #2 gave me a working installation once more - problem solved. No doubt the multiple icons arose from my desperate attempts to try different USB ports.

Feb 02, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I have an HP 4570c Scanjet that suddenly started scanning images distored with a blue yellow tint and streaks running through the page. I have tried all the "homing" fixes (shut down everything,...


This is driving me nuts, too on my HP d135 multifunction. I hate to give up a working (albeit old) printer/copier/fax because the color scanning goes, but I haven't room for a separate scanner.

Would love to know the fix for this.

Dec 09, 2008 | HP Printers & Copiers

2 Answers

Hp scanjet 8300 error ROM CODE FAILURE DOWNLOAD FW


hp scanjet 8350 error ROM CODE FAILURE DOWNLOAD FW==== pl. help me

Nov 02, 2008 | Printers & Copiers

1 Answer

Paper mismatch when recieving a fax


I understand that while receving faxes, you are experiencing with paper mismatch error message.

Please select the paper type as plain paper fromt the front panel of the All-in-One and try to recevie faxes.

Mar 27, 2008 | HP Photosmart 2710 All-In-One InkJet...

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