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I am a novice at this-- i trying to download music at any site but their software will not work on my microsoft xp firewall was mentioned ??? help

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In the system tray (the bar at the bottom of your screen to the right) you will see a red icon with an x in it. double click on that. when the window pops up scroll to the bottom. You will see windows firewall. click once on that. when that window opens look at the top where you will see 3 tabs. click on exceptions. is the program you are trying to use in that menu ?.

If so click on it so it has a check mark. click apply and close all the windows. that should allow downloads.

Keep in mind the firewall is there for a purpose so be sure the site or program you are allowing is not harmful.

Robert

Posted on Aug 27, 2008

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Posted on Jan 02, 2017

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