An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert who has achieved Level 3.
Re: h5555 sync problem
When you attach your ipaq, you should be able to go into My Computer and view the ipaq as a removable storage device, seeing the actual files and folders located on your ipaq. I would attempt to transfer the files via copy and past if Activesync cannot do it. If that solves the problem then its simply that Activesync is encountering some sort of memory overflow, if it still cannot sync then there is a problem with transfer protocol its using.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi I have some experience with this problem and found two solutions:
One is to always keep phone software version and sync software version matched. If you didnt upgrade phone version you should stick with the sync application in your original CD!
If you upgraded to the latest phone version please use the latest sync version that was available at that time! Or, even better, ask the person who upgraded your phone to recommend the best sync version.
Two is to always exit all running applications before starting to sync since some files may be marked as "in use" and the backup process will not be completed. How to do that? goto Task Manager -> Open -> More -> End All and press the back button.
Other solutions I got from an SE technician:
Remove sync software before upgrading or reinstalling it.
Try to install on a different PC.
Format the Memory Card (AFTER YOU BACK IT UP!)
Install Outlook and only then the sync app.
1. Not sure why its not syncing. You may try uninstalling active sync from your computer and reinstalling. 2. Get another memory card and put the files on there, or get a card reader and transfer them to your computer. Uninstall any unnecessary programs from the phone to free up space.
This could be due to a few issues, try these soloutions in order below:
1) If you have a jacket connected to the ipaq it could be preventing the ipaq from locating correctly on the connector. Remove jacket and try insering again.
2) Check that active sync is set up to detect the device on the usb port. The cradle for the ipaq may have a serial and usb connector. Ensure that just the usb connector is attached to your laptop. Try connecting again.
3) You may need to uninstall the USB cradle if it was connected before installing active sync. Try the following steps if this was the case:
a) unplug the USB cradle
b) uninstall active sync
c)Click start then click control pannel then click system. Then click on the hardware tab.
Look for the device under USB, right click on the device and then select uninstall.
d) restart the laptop
e) Install active sync
f) ONLY after active sync has installed you can now plug the cradle back into the usb socket.
g) Now connect the ipaq, it should now detect it.
open active sync on ipaq and connect the cable with pc and ipaq. if not recognised perform a soft reset on ipaq. also check in active sync on pc >file> connection settings> allow usb connections is checked
It shouldn?t take more than 10 to 15 seconds for Active Sync to detect the iPAQ once it is inserted in the cradle and it turns on. First off you need to update to the latest version of Active Sync which is 4.5. Lots of synchronization issues have been fixed since 3.7 so here is the link to the download: http://www.microsoft.com/downloads/details.aspx?FamilyID=9e641c34-6f7f-404d-a04b-dc09f8141141&DisplayLang=en
A couple of times over the past few years I?ve gotten a non recognition error as well. Each time I?ve been able to get away with removing and installing the latest version and my problem has been solved.
The Jornada 540 should have come with Outlook 2000. It works fine in Windows XP. When you Sync your computer and Jornada 560, the contact information should transfer from one to the other until both have the same contact information.
Under the Tools pulldown on Activesync, select Options. Sync Options allows you to sync your Contacts by checking the box next to it. The next time you sync, all of your contacts from your 560 will be in your Outlook.
When you get your battery replaced, just sync again and all of the contacts in your Outlook should transfer back to your 560.
The other option is to get a Compact Flash memory card and backup your info onto that. Its much easier. Simply restore your info from your memory card when the battery is replaced.
Hope that helped you.
This original question is so old it probably won?t help the original poster but instead is meant for anyone who runs across this in the future with a similar problem.
If you haven?t already done so backup your data, remove any extra cards or plug-ins and do a cold-boot. If that doesn?t work the next step is to remove Active Sync and install the latest version from Microsoft. If that doesn?t help then the next thing I would try is syncing to another PC and then another cradle if possible. If the problem persists the only thing left to try would be reflasing the ROM.
Do you have Activesync installed? What is it doing? Do you have the appropriate boxes checked in Activesync to sync files -- if that is what you really want to do?? Can you copy and paste files from the PC to your "Mobile Device" in Windows Explorer on the PC?