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Boot problem when booting my macbook it gets to the screen with the Apple + gear and stays there without completely booting up. What should I do? I have called Aple support and they told me to reload the OS but I don't want to lose all my data

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  • 392 Answers

I just suggest you to backup your data before anything by Time Machine...

Posted on Nov 29, 2008

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1 Answer

Cant get past apple icon


if you can, boot with a boot disk and try to repair the disk.

Mar 23, 2014 | Apple Macbook MB402LLA 133 in Mac Notebook

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Macbook stuck on load up screen


When you say "load up screen", I assume you mean the Apple boot screen (it has the apple on a gray background).

You might try resetting the PRAM on the macbook.
You can do this by pressing and holding the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

So, turn the macbook completely off. Turn it on and immediately press and hold the Command-Option-P-R keys until the computer reboots and chimes. Once it chimes, release the keys. Your system should boot normally.

Jan 19, 2014 | Apple MacBook Pro Laptop Computer with...

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My Macbook pro turns on but then gets stuck at the Apple logo with the loading gear and never finishes loading.


See if you can start your Mac in safe mode:

Shut down your Mac and wait 10 seconds.
  1. Press the power button.
  2. Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before.
  3. Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear).
To leave safe mode, restart your Mac normally without holding down any keys during startup.

If you can boot in safe mode, you have something on board your computer that's interfering with startup. If you've recently installed software, system extensions or 3rd party preference panels (Adobe and Microsoft stuff is notorious), try to disable or de-install it. If you can't get booted in safe mode, you may have a hardware or memory problem that might require technical repair. Repost your progress.

Apr 05, 2013 | Apple 13.3 MacBook Pro Notebook Computer ...

1 Answer

I have macbook osx an im locked out , i have no info


By not being more specific, when you note that you are locked out of your Macbook, I would have to presume you are referring to your User Administrator account or you have a FileVault password which is prompted for, upon booting up and you have forgotten that password.

Not sure which could be the case, so I will 1st provide you steps for resetting your Administrator password with your Mac OS X installation disc and 2nd, provide you, a key Apple support link, for fixing the forgotten FileVault password (just in case this is the culprit, which is locking you out of your Macbook).

BOOT TO TIGER/LEOPARD DISK-
• Place your installation Disk (Tiger or Leopard I presume) into your drive and
allow it to load.
• Restart your Mac
• As soon as you hear the Apple Chime, press the "C" key on your keyboard
and hold it.
• You will see a White Screen, Grey Apple first, do not release the C key until you
see a Spinning gear.
• Once you see that Spinning gear, release your C key and allow the disc to
continue loading

- RESETTING ADMINISTRATOR PASSWORD-
(Works for both Mac OS X 10.4 (Tiger) and Mac OS X 10.5 (Leopard))

• When the booting to the Mac OS X disc is completed, you will now be in the
Installer environment
• Enter to next page, look up on upper left corner you should see "Installer" near
the Apple menu.

• Two spaces over you should see Utilities. Click Utilities>Reset Password.
• Select your user name from the drop down list and reset your password.
• When you are done, simply exit the Reset Password and Installer and reboot.

• At the Login window, enter your new password and you should be back into your home User Administrator account.

---------------------------------------------------------------------
-- FORGOTTEN FILEVAULT PASSWORD--

Apple Support Link:
Help if you forgot FileVault password

---------------------------------------------------------------------

Regards,

-Mactechtrainer

Jan 31, 2010 | Apple aluminum 13-inch MacBook laptop-...

1 Answer

Sometimes my mac air will not boot up when turned on. The screen simply stays black. Eventually it does boot up. What causes this and should I take it in?


Does it always eventually boot up? If so, I don't think it's a serious problem. Your OS may need to be restored. Do you still have your original install CD? There are detailed instructions on how to do the restore online. If the problem get's worse and it doesn't turn on even after restore, you may have a logic board issue, Here is an Macbook Repair Guide that shows how to open a Macbook. If you want somebody else to do it for you go to Macbook Repair.

Dec 16, 2009 | Apple MacBook Air

1 Answer

Macbook doesn't boot - i get the apple and the gears looking like they are trying to boot, but it never gets out of the white screen. Help.


Do you still have the install disks that came with it? If you do, start up your Macbook and pop it in. You probably lost an important system file somehow, but the reinstall should fix that.
Hope this helps!

Aug 08, 2009 | Apple 13 MacBook Notebook Computer ...

1 Answer

Black macbook 13 will not boot.


you have logic board problem, check out if the fan, processor , harddisk working if not then it is logic board.
go to apple care and get the assistent.
plz rate this article. if you satisfy..

Jul 10, 2009 | Apple MacBook 13"White /2.0Ghz Intel Core2...

2 Answers

Macbook Pro goes from gray apple screen to black


Try booting into single user mode by pressing Command+S while booting. You should then be at a prompt. Type in:
fsck -f
and press Return. Let it run and see if it corrects any filesystem issues, then reboot when it's done.

Apr 25, 2009 | Apple MacBook Pro PC Notebook

3 Answers

APPLE MACBOOK


If you get the Apple logo with spinning lines underneath it but not getting past this stage then the hard disc is being seen but something is failing in the boot process, causing it to stall.
Most likely this is a case of incorrect file permissions which is easily solved.
There are 2 ways of doing it, depending on whether you have an OS X install disc to hand or not.
IF YOU DO HAVE AN OS X INSTALL DISC:
Insert the disc into the DVD drive, power on the Mac on after hearing the chime hold down the C key. This forces the Mac to boot from the DVD. After a few minutes you'll get a screen asking which language you wish to use as the main language; select English or whichever is appropriate for you.
On the next screen the Installer box will appear. Ignore this and instead on the menu at the top of the screen select Utilities -> Disc Utility. Once this has loaded select your hard drive on the left hand pane and then first click "Repair Disc" and once that has finished click "Repair Permissions".
Once these have completed successfully reboot and OS X should load up fine.
IF YOU DON'T HAVE AN OS X INSTALL DISC:
This is a bit more tricky. You have to boot into single user mode. To do this power on the machine, and after the chime hold down Cmd (Apple key) and S together. The screen will turn black and an a load of white text will start appearing and scrolling upward as the system loads. Basically this is what happens behind the Apple startup logo, only in single user mode rather than multiple user mode.
After a few moments the text should stop scrolling and you should see a prompt which looks similar to:
localhost: / root#:
Note that localhost is the name of your computer so will possibly be different to "localhost". At this point type the following EXACTLY including spaces, capitalisation and dashes etc:
/sbin/fsck -fy
now press enter, then type:
/sbin/mount -uw /
now press enter then type:
diskutil repairPermissions /
and press enter. It may take a few minutes to repair the disc's permissions, but once complete you should have the 
localhost: / root#:

prompt again. Now type:
reboot
and hit enter. The system will then reboot and should boot into OS X without issue.

Sep 12, 2008 | Apple MacBook Mac Notebook

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