My bugaboo seems to lean more on one side when you push down on the handle bar...it seems like a spring has gone on the left side. so when going up kerbs it is un even

First check that both front wheels are set to the same spring tension. Next check that all four wheels spin freely and the front two can swivel around 360. If all OK push up and down on the handle bar, the inch or so of movement is usual for a Bugaboo but both sides of the handle should stop at the same position. If not then you have a problem with the locking pins in the handle hubs. Check here for more info. www.fixya.com/support/r7805199-fix_bugaboo_handle_lock
If you find this helpful please tick the box to say so. If not please let me know. Every time I answer a question it actually lowers my overall rating unless voted on.

Hi
Visit www.buggypitstop.co.uk/ they can help
thanks

Hi,

This sounds like that stroller has not been properly erected. If you run your hands down either side of the handle bars until you reach the seat, you will see red, then green indicator that should be visable when you have opened the stroller, if one side is not showing the green indicator, then you need to put your foot on the brake and pull with your hand whilst pushing with your foot until you hear an audible click. If this does not work, I would strongly suggest that you contact either your retailer or www.bugaboo.com for more help.

Hope this helps.

take off the basinette or seat

then, there are 2 knob, sticking out of the sides of the frame, about 6 inches below the handle, from the normal pushing position, hook yr fingers round them and slide them up the frame towards the handle

the handle will drop, then just up the frame from the cross bar under where the set is.

easy once you know how

if it still don't work, go to your local park and accost the nearest person with a bugaboo and ask for some help - there'll be hundreds of them!

Hi,

To open the Gecko, follow the steps below:

Stand behind the folded stroller, ensuring the handle is on the top of the stroller.
Bend down and place your hands on the handle bar, DONT lift the pram, make sure it stays on the floor.
Push the white button on the inside of the left hand side of the handle bar.
Pull both triggers (located inside of the handle bar) toward you and lift the handle up.
Stand up-right, and place your foot onto the bottom of the two axles which you can see in front of you (make sure that you have your foot on the axle which connects the two small swivel wheels).
Whilst you are standing, with your hands on the handle bar and your foot on the axle, push the axle outwards with your foot away from you and slightly upwards. This should open the chassis up-right. Please note that the chassis will appear to be unstable and move, this will stop the minute that you click on your carseat/carrycot or seat unit.

I hope this helps.

Try to contact Bugaboo Service 1-800-460-2922 or [email protected]

HIYA.... YOUR BEST BET IS... TAKE THE HANDLE BAR BACK OFF AGAIN. TAKE THE SPRING OUT OF THE SIDE THAT WORKS FINE AND TAKE IT TO YOUR LOCAL DIY STORE AND GET A REPLACEMENT, IF YOU CANT FIND IT ASK SOMEONE IM SURE SOMEONE WILL BE ABLE TO SEND YOU IN THE RIGHT DIRECTION... PROVIDING ITS JUST THE SPRING, IF YOU BUY ANOTHER TO REPLACE THE BROKEN/LOST 1

THIS SHOULD SOLVE THE PROBLEM :)

We had a similar problem, the right-hand hinge of the frame would not lock and the button was permanently down. What had happened was the handle extension switch housing had come unscrewed and slipped up the frame, causing a small spring to fall out. The lock switches each have a spring which pushes down on a rod inside the frame to lock the hinge. To access the spring, unscrew the handle extension housing and slide it up the aluminum frame. I replaced the missing spring and the frame works perfectly. If the problem is with the spring, this should work. Alternatively the problem may lie inside the lock switch housing, which contains a very simple mechanism which slides the lock rod up and down. This can be unscrewed as well. As far as I can tell, the actual hinge assembly itself is a sealed unit and can't be opened, but hopefully, you won't have to.
Good luck,
Ben

CONTACT BUGABOO

PHONE: 1-800-460-2922
E MAIL: [email protected]
WEB SITE: WWW.BUGABOO.COM