a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Turn the camera off and then back on again. If the same message appears after you turn power back on, contact CASIO SERVICE CENTER.....IF YOUR PRODUCT IS UNDER WARRRANTY,THEN THE CHARGE FOR SEVICE WILL BE LESS AND IF IT IS MORE,JUST EXCHANGE YOUR CAMERA AND GO FOR A HIGHER END DEFINITION CAMERA.....
THANK YOU.....TAKE CARE
check menu options is reasonable and first solutions. maybe is stabilizer turned off and you got the message. read the camera manual carefully, there is described how to turn on and turn off stabilizer. in manual, troubleshooting chapter has many solutions for camera and try to find one for stabilizer. if all this can't help you go to service, something is wrong with camera software.
You should never install a firmware upgrade when you have a stabilizer error. That error message is something that needs to be sent into repairs to have fixed. Send it into repairs and they will send you an estimate on what it
would cost to fix it. Give them a call at 800-706-2534 option 2, and most of those are covered by warranty.
Hey Go here http://world.casio.com/qv/download/en/ex_v7_firmup/
Download the latest firmware. Install it. Like the rest of the people. It seems like we all dropped it. And updating the firmware seems to help a bit.
Meaning you can now use tha Camera and take pictures, but when you turn it on, you will get the same error message for like a second. Then the Camera is back to normal.
If its under warranty take it back. And dont tell them it was dropped.
I'm sorry to say, you probably broke your image stabilizer. Your Casio achieves stabilization by moving the CCD assembly in opposition to the unintentional shake we all experience when hand-holding a camera. This depends on motion detectors of some kind, and some means of physically moving the CCD, both of which are subject to mechanical damage if you exceed recommended G-forces.
It can probably be repaired, but you would have to check with Casio, and weigh the cost of repair versus the cost of a new camera, and the value of the stabilization feature.