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it sound like the system is locked up or your hard drive is going bad. write down all the info on the unit and reset and reprogram the unit. this may solve your problem if not you my need to send it in for repair.
•Factory Reset Hidden Key : Mode Key + CH 2 •The Password and all setting value will return to the initial default value. •Default Password is ‘4321’ .
You have to hook it up to a tv monitor and change the settings through the menu. It will originally include a password just to get you on, then you will immediately have to change it. After you do that you can access the menu where you can change the output settings
We're using a Samsung SHR-1040 recorder with a Samsung SMO 151 QN. It has more options than needed ( has it's own camera ports) but it's cost effective and records well. It has been in use since July 2007.
Best to get a USB thumb drive and download the video needed to the thumb or flash drive. Put it on the computer and there you can use a program like Snagit to capture the best parts and save it for police. Saves a lot of wasted time
Try this it will work:
Press and hold "ch1 and mode" buttons at the same time and hold for about 45 sec. This will change yoursetting to VGA . You can fined this info in your user manual on page # 6-13 see note at bottom of page for "HIDDEN KEY" shortcut's
It's a good system dont give up.
If you are hooking your cameras into the SMO-151qn then you can use the pigtail cable to connect to the Shr-1040. Make sure the video out from the SMO-151qn goes into the video in of the Shr-1040. If there is a choice
use CH1. On the Shr-1040 hold down the mode button and press CH2 for about 10 seconds. The Shr-1040 should reboot. Once it comes up press the record button. After recording for a feww minutes stop the recording. On the SMO-151qn press the button on the front Live/Vcr. You should see the screen from your Shr-1040. IF you hit play you should see what you recorded.