Question about Canon PIXMA iP3000 InkJet Photo Printer

3 Answers

Told paper output tray closed when it is open

When trying to print getting message saying 'Document printing cannot be executed because the paper output tray is closed'. the paper output tray is open.

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  • andyash Sep 09, 2008

    Canon Pixma ip3000 gives "output tray is closed" error even when it is open. I have to manually push the output tray down and keep it pressed to start the printing. The moment I release it it stops the printing and gives the same error again. How do I disable the printer from searching if the output tray is open or not?

  • dhakarosered Oct 25, 2008

    Output Tray is closed


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Lift the tray a little...

Posted on Sep 13, 2008

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Thanks. Will try this.

Posted on Sep 18, 2008

  • andyash Sep 19, 2008

    I wonder why Canon doesn't add an option in the printing preferences to disable the printer looking for an open tray.


This is a common problem with the Canon Pixma series, it appears that the flimsy switches on the internals of the machine are made of fragile plastic -- go figure. The solution is popping open the printer by prying at it (as there aren't many screws) with a few butter knifes of flat-head screw-drivers.
After popping the printer open you'll have to find a switch and permantently depress it somehow (even chewing gum would work) you can do this WHILE the printer is connected to your computer and attempting to print, this is what I've found to be essential to sometimes troubleshoot some of these problems.
Good luck.

Posted on Sep 18, 2008

4 Suggested Answers

  • 14 Answers

SOURCE: Document printing cannot be executed because the

there is a problem in the printer it is the carbon

Posted on Mar 08, 2011

  • 252 Answers

SOURCE: When ever I try to


Is the front tray down? That is the document output tray and it will detect an error if it's not down.

Posted on Mar 23, 2011

  • 57 Answers

SOURCE: Canon Pixma i4300. Front output

If you can remove the tray - have a look at it and it should come out without much force by pressing on the sides. If it comes out you may see the sensor inside that maybe is bent up and is not registering that the tray is open. If you see it you can bend it back down. You can also shoot canned air(with the tray in the out position of removed from the machine) and a piece of debris may come out. Use short squirts or the can gets very cold. All the office supply places and computer stores sell the cans of compressed air.

If none of the above helps, you can always communicate directly with Cannon at:

I have found them to be very helpful. Good luck..............................Pete

Posted on Jul 20, 2011

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Posted on Jan 02, 2017

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