Question about HP Photosmart C6180 All-In-One InkJet Printer

2 Answers

Paper feed jams

Automatic paper feed keeps jamming so I can't fax, scan or make copies of multiple pages. Help please!!!

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  • Linda Coop
    Linda Coop Aug 31, 2008

    I can print a single page but when I try to print multiple pages I only get blank pages. I have shut it down and restarted, checked for jams multiple times and cleared one.



2 Answers

I had this problem and suddenly noticed that I had not pushed the paper tray totally in. It looked like it was in but it wasn't. Fixed the problem completely for me.

Posted on Sep 02, 2008

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Try to clean the rollers of the ADF at the same time the separator pad of the ADF.some the issues why this will encounter jam because of the dirty rollers.but if the issue is occuring you need to SERVICE the product

HP TECH support

Posted on Aug 31, 2008


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Posted on Jan 02, 2017

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Paper jams when faxing or scanning

  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button.
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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ADF paper jam, when there is none

If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

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Feeding paper for scanning/faxing - e-studio350

If u put stack of papers on the feeder, but it didnt pick well or paper jam occur, u need to check the feeder unit. Normally roller is wear and tear, foreign materials inside the feeder and etc will cause paper jam on feeder.

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Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this, is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

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look for a piece of paper in the paper path. clean all paper feed rollers

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Does it say clear jam immediatly or does it start to run then declare a jam?
If it starts then tells you to clear a jam and no paper is in the machine, your feed rollers are shot. Smooth like trying to drive a car on ice.
If it says that all the time, no attempt to feed then you have a sensor either dirty, knocked out of place or something stuck on a sensor.
Either in the paper path or in the scanner.

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Jamming of paper using the Automatic Document Feeder

You may have a really tiny paper jam. You need to open up unit to get access to feeder properly. Use a torch, jams can be so small you can miss them. cheers lilacgerry

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