Question about Fellowes DM15C Shredder

3 Answers

NoviTech Paper Shredder will not feed paper forward.

NoviTech Paper Shredder
Model: PS-026/B2

Posted by on

  • 4 more comments 
  • wardchuck1 Oct 16, 2008

    The Small Gear drive from the motor is stripped. It no longer shreds.

  • lulebelle Feb 08, 2009

    Just took mine out of the box and it doesn't do anything at all. The ready light won't even come on. I don't have the sales receipt--will they replace it?



  • Anonymous Feb 28, 2009

    My Novi Tech 6 shredder works fine in reverse but forward does not work. It start and after 1 second stops. any help on how to fix it.

  • leeandmarsha Mar 13, 2009

    My NovaTech PS026/B2 6 sheet crosscut shredder runs fine in reverse but only goes about one inch forward then I have to reverse it out and start again. Help!!!!

  • Anonymous Mar 23, 2009

    NoviTech paper shredder quit accepting paper. The machine will not feed paper to shredd. The only way you can get it to feed is reverse it first and then switch it back to on/auto. It still will not feed an entire 8x11 sheet so you again have to reverse it and switch back to on/auto several times for it to consume the full piece of paper.

  • Anonymous Mar 18, 2014

    paper does not feed

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem with my Novitech Model: PS-026/B2 only working in reverse but not forward. So I decided to take it apart and see if I could find any loose wires, broken parts etc. Keep in mind I am not a paper shredder mechanic, but I was able to fix it, at least for the time being, and here is how:

1. Unplug the machine, and I mean it. Make sure you unplug the machine before you start any fixin'. Unplug the machine!

2. I unscrewed the 7 screws located at the bottom of the case

3. I carefully separated the cases and made sure I did not allow any tension on the few wires that span the case halves

4. With the can of electronics duster I use for my computer keyboard, I sprayed all of the electric contacts, making sure I did not spray any of the grease at the gears. I poked the straw in all of the switch housings and the motor.

5. If you feel a little adventurous, you can remove the 6 screws that hold the cover and safety switch in place. At this point pay attention to how the safety switch arm is positioned ( take a picture if you have to) so it will be in the correct position during assembly. Remove the cover and look for anything that could be caught in the shredders. Remove any foreign matter with tweezers or needle nose pliers. Replace the safety switch and cover, make sure the switch arm is in the same position before you took it apart.

6. Put the two case halves together making sure there are no wires pinched inbetween. Put the seven screws back where they belong and tighten snugly ( do not over tighten cause you will break the plastic, guaranteed!)

7. Place the machine on the waste bucket and plug it in. And voila the motor should start buzzing and humming like it was brand new.

Posted on Mar 22, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Call Novitech at 1-866-238-2490 for parts.

Posted on Jan 03, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Solution 1 worked for me. I unscrewed all 7 screws, pulled apart the cover carefully. Beware, there are wires attached. you can lay it side by side.

The activator is the white plastic thing. You need to make sure that it sticks out and as the paper goes from the top, through the cover, it hits the white activator.

At the end of the white activator, you see it has some plastic to push on the metal strip. This engages the forward motion. You'll here a click if you test the paper going through. This click is the sound of telling the motor to roll forward.

I think it got knocked out of place when I tried to insert a CD into it. Luckily, I didn't buy another shredder because of the Best Solution in this forum. So thanks for your help!

Posted on Aug 01, 2010

  • 1 more comment 
  • dandy_lion10 Jul 21, 2011

    That worked PERFECTLY on mine, also not wanting to move forward but for a paces. :)

  • joe90 Jan 20, 2012

    I finally managed to get it open when I worked out that the 7th screw is hidden under the NoviTech sticker, and yep, the problem was the white plastic "activator" that had become out of position and was no longer engaging the metal strip. Thanks for these instructions -- saved me from having to buy a new shredder (and saved the landfill from another chunk of metal and plastic!)

  • bonniejheld
    bonniejheld Jan 29, 2013

    thank you Bernard - couple hours later - got it fixed (learned how to magnetize a screwdriver along the way) TY!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can you use lubricant sheets in the shredder


Yes you can or light machine oil spray like 3 in 1 or Garage Door Spray.

Jan 11, 2017 | Shredder Office Equipment & Supplies

1 Answer

How do I correct error h5 on a Sharp printer AR-5620N?


Hello Sudhir,
The error code H5 means there was at least 5 pages in a row where the paper did not come out of the printer correctly (most likely paper jams. The following manual will direct you on the steps needed to clear the code, please note especially page #8-3
Service Manual SHARP AR 5618 5620 5623 SME

The following video should help also;

Jan 09, 2017 | Sharp Office Equipment & Supplies

2 Answers

Toshiba estudio 455 Error Code E030


E030 indicates jam error on exit...U need to see where the paper stop and why...

Jul 28, 2015 | Toshiba Office Equipment & Supplies

1 Answer

How to unjam shredder spl-mc1809


See this... http://www.wikihow.com/Unjam-a-Paper-Shredder

Jul 08, 2014 | Office Equipment & Supplies

1 Answer

Ir4570 email


Sorry, wxygzgc, but there is no indication at all in the Users' Manual that the IR4570 has any email capability.
http://www.agercopy.ro/poze/24547_1_Manual%20Utilizare%20IR%202270_2870_3570_4570.pdf

May 20, 2014 | Office Equipment & Supplies

1 Answer

"Error sent to printer" problem with ZDesigner TLP 2844


have you gone to printers in control panel and made this printer with a tick in it so its the one the computer recognises

Dec 24, 2011 | Office Equipment & Supplies

1 Answer

Why does canon MP258 printer with scanner can't scan japanese yen paper bill amount 10,000. I tried it over 10 times but it stops,. And when i tried US paper bill, it works well. I need some explanation...


When you scan with any scanner it utilised the software with "Optical Character Recognition functions, usually abbreviated to OCR -> OCR is a field of research in pattern recognition, artificial intelligence and computer vision." to scan and record the scanned object, sometimes it does not or cannot recognise certain symbols or characters because of man made software & hardware have its limitations too.

Hope it helps.

Nov 12, 2010 | Office Equipment & Supplies

Not finding what you are looking for?
Fellowes DM15C Shredder Logo

6,104 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fellowes Office Equipment & Supplies Experts

rob j

Level 2 Expert

99 Answers

quennie732

Level 2 Expert

393 Answers

OfficeServiceAjnc
OfficeServiceAjnc

Level 2 Expert

183 Answers

Are you a Fellowes Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...