Question about Palm Handspring Visor Platinum Handheld

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Hot Synch Manager SET UP does not show USB

I am unable to hot synch at all. I have a VISOR (2000 model). I have Windows XP Profession. I was able to hot synch yesterday but not today. I did update all software - Palm Desktop to ver 4.0.1, Pocket Mirror to ver 3.1.7, and Hot Synch Manager to ver. 4.0.1. Can someone help me!

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SOURCE: Why does pocket mirror trawl through all items when synchronising a calendar

Copied from the chepura site: These abbreviations indicate a certain type of synchronization. 1. "Forced Recovery Sync" or "–RS" indicates a Recovery Synchronization. This will occur in the following instances: * It is the very first synchronization. * There was an error during the previous synchronization. * The "Category/Folder" setting has been changed. * The Root Folder has been changed. * A record count mismatch occur has occurred. * The "Handheld Priority" has been changed. * The User Name has been deleted from Chapura Settings. 2. The "–SS" indicates a Slow Synchronization or Slow Sync. Note: A Slow Sync is necessary and does not indicate a problem with synchronization. A Slow Sync will occur in the following instances: * If you synchronize your handheld at one PC and then synchronize it at another PC, the first time you sync at the second PC it will do a Slow Sync. * The first sync after changing the HotSync action from "Do Nothing" to "Synchronize" the files. * The option to synchronize every so many days has been selected. * The first sync after a synchronization that failed. 3. The "Update Sync" will occur when the following changes have been made in "Chapura Settings": * The Location Delimiter has been changed. * The Meetings prefix, "Mtg:" has been added to meetings that have attendees in Outlook. * Private Items are filtered. * The settings for the Transfer of Alarms has been changed. 4. The "–HP" indicates that your synchronization option was set to "Handheld Overwrites PC". 5. The "-PH" indicates that your synchronization option was set to "PC Overwrites Handheld". 6. The "HH" you see during a synchronization indicates the software is reading items from the handheld. 7. The "OL" you see during a synchronization indicates the software is reading items from Outlook. These are only informational messages and do not indicate there was a problem during the synchronization.

Posted on Sep 11, 2005

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SOURCE: Palm M515 hot sync problem

Hi you could either have a problem with the lead witch is the cheapest problem to solve the other problem is with the palm top itself if this is the case then you will need to send it off to get the firmware updated you cant do this yourself because you cant get the correct software to do this you might even need to put the device in recovery mode to install the latest firmware so it will need sending off to do this if you contact customer support number for your device then they should tell you the best way of doing this ok

Posted on Feb 11, 2008

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SOURCE: Palm M515 hot sync problem

I have a similar problem with my m515. I have 3 palms and 2 sync fine but the 3rd isn't even getting to the computer. There is no recognition from the computer that the palm is trying to sync even though I use the same cradle for all palms. The ensuing message is, "the connection between your handeld computer and the desktop could not be established. Please check your setup and try again". My settings are set Local and Cradle/Cable.

Posted on Feb 11, 2008

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SOURCE: appropriate software for tungsten e2 palmOne

If you said you have the software (desktop), your doing it backwards. Run the desktop software by going to my pc and running the disc. The software will then ask you to plug in your E2 so it can register it. It will then synch and your in business. Had E2 for a very long time. Can tell you things that guy can do that would surprize you. Have everything but unit now.

Posted on Dec 31, 2008

SOURCE: When my PC locked up

maybe a factory reset may help, please first read these posts below, first, then make a decision as to what to do.

In order to hard, factory, reset your palm, you must press the reset button on the back (with the top of the stylus, or an opened paper clip) while holding down the power button.

You then let go of the reset, while still holding the power button. When you let go of the power button, you will see the Palm splash screen.

Once you see that screen, let go of the power button. You will be prompted to press "up" on the D-navigation button to delete all data. Do so, and your Palm will be totally reset. Now it should be as from the factory... However ALL ANY personal data may be deleted, so it is advisable to have a backup before one does this. This will/should however restore everything, then hopefully you can then put back the calender files data.

Also you may also be able to mount the unit under windows, and go to where you changed those files and change them back to what they should be, this too may help. There is software on the 'net, that can assist with the mounting of these devices, to do this.

See this post below...

Below is your user guide, below that is your handbook. -

The TE2 manual at, User Guides, Managing your calendar, a 37 page PDF file, page 22:

Open the Purge dialog box:
a. Open the menus.
b. Select Purge on the Record menu.

Select the events to purge:
a. Select the Delete events older than pick list and select a time frame.
b. Check the Save archive copy on PC box if you want to place a copy of the deleted events in an archive file on your computer the next time you synchronize.
c. Select OK.

Posted on Apr 26, 2011

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Handspring visor pro on Vista

The easiest way to do this is by usb. You will need to download the 6.2 palm desktop/hotsync manager (yes, it says it will not work with your prism... I know.) Then you'll need to download pimlico's palmhotsyncsetup tool, that will allow it to work.
You can read the full instructions and get the appropriate links here:

Mar 06, 2010 | Handspring Visor Pro Handheld

1 Answer

Can not hot sync my unit with windows vista

Palm says that it is not possible, because the software that they have does not work with Vista. However, there is a fix to this! :) For these instructions, you will need the usb cord. If you need to do it via bluetooth, or infrared (IR) or want to read further instructions, visit this link:
First, you will want to download the Palm desktop 6.2 and hotsync manager here:
Then, you'll need to download the Pimlico hotsync software here:
Install them both, and you're off!
~Marianne Is-Loved~

Dec 30, 2009 | Handspring Visor Prism Handheld

1 Answer

Can't get device to hotsync

First thought is that the cable has become defective - they do go wrong.

Assuming the visor is fine other than when hotsyncing, I suggest you reinstall the Desktop manager and hotsync manager on your PC or Mac, HAVING BACKED UP ALL FILES of course.

Sometimes the managers get corrupted and cause problems. Try that first, then check cable and finally a hard reset, assuming you have hotsynced recently and so won't lose loads of information.

May 21, 2009 | Handspring Visor Deluxe Handheld

1 Answer

Unable to hotsync treo 600 with my computer

What is happening with the Sync? Does your PC and the Palm Desktop Manager recognize your TREO 600? If not, the issue may be that somehow the driver for your device was removed. I would suggest upgrading to the latest version of the Palm Desktop Manager and try plugging in your TREO 600 again and try synching.

Here is the location for the free software from Palm.

You also have to make sure that the setting on the Palm Desktop Manager is the same as the type of cable you are using. If it is a USB cable, have that setting on your PC's Palm Desktop Manager Hotsync settings.

Jan 27, 2008 | Palm Treo 600 Handheld

1 Answer

Migrating software and data to new computer

Assume that your Visor is your data respository. So you should make sure that you have an up-to-date synchronization from the NT PC. Now get the XP compatible software for your Visor from the palmOne website and install it on the XP box. I assume that you will be synching via USB this time - this is the default setup when you install the software. Hopefully you still have the USB cradle that came with the Visor. You can still use serial sync with XP but you should try to take advantage of the speed of USB on the new PC. Download for XP & Visors: Once the software is installed, sync with the new computer and all your data should be copied from the Visor to your PC in the first synchronization. By the way, Outlook shouild be installed on the new computer before you install the Visor software; otherwise the installer will not offfer to install the PocketMirror conduits.

Sep 13, 2005 | Handspring Visor Deluxe Handheld

2 Answers

Before installing Windows XP Upgrade

In order to update your system from the current Windows operating system to Windows XP Home, there are several steps that need to be taken prior to upgrading. Please follow the items listed below in order to prepare for Windows XP. Uninstall Trend PC-cillin2000 Click the Start button located on the Windows taskbar. Choose Control Panel, highlight Settings and select Control Panel. Double-click the Add/Remove Programs icon. Click install/Uninstall tab, select "Trend PC-cillin 2000". Click the Add/Remove button to uninstall "Trend PC-cillin 2000". Uninstall NTI CD-Maker 2000* Click the Start button located on the Windows taskbar. Choose Control Panel, highlight Settings and select Control Panel. Double-click the Add/Remove Programs icon. Click the Install/Uninstall tab, select "NTI CD-Maker 2000". Click the Add/Remove button to uninstall "NTI CD-Maker 2000". Uninstall Intel LANDesk Client Manager* Click the Start button located on the Windows taskbar. Choose Control Panel, highlight Settings and select Control Panel. Double-click the Add/Remove Programs icon. Click the install/Uninstall tab, select "Intel LANDesk Client Manager 6". Click the Add/Remove button to uninstall "Intel LANDesk Client Manager". Uninstall PowerDVD* Click the Start button located on the Windows taskbar. Choose Control Panel, highlight Settings and select Control Panel. Double-click the Add/Remove Programs icon. Click the install/Uninstall tab, select "PowerDVD". Click the Add/Remove button to uninstall "PowerDVD". * This software is optional. If this software is not installed previously, please skip the step.

Sep 11, 2005 | Acer n10 Pocket PC

1 Answer

PC restarts when VISOR put on USB cradle fro hot sychn operation

USB glitch is most likely, depending on which operating system you are using. This is especially common with USB hubs. If using a hub, try plugging the cradle directly to the computer. If still having a problem, unplug all USB then use Hardware Manager (in the Control Panel) to delete all USB entries. Restart the computer and plug one USB back in at a time. If this does not help, try the forums at

Sep 07, 2005 | Palm Handspring Visor Platinum Handheld

2 Answers

E-100 Serial Connection Question

Go to your device manager in your laptop/desktop, then click on modems, then click on communications cable between two computers, then click on the modem tab and change the speed to 115200, then reboot (it doesn't say you have to but you need to). Change the speed in the casio communications to 115k and then sync. Reply With Quote

Sep 05, 2005 | Casio Cassiopeia E-100 Pocket PC

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