Question about Palm Treo 650 Handheld

5 Answers

How do I handle error 0x80040702 Failed to load dll:HSAPI

The Treo 650 CD install bombs with this error -- what should I do? Palm support has disconnected the call three different times after a 1 hour wait. ?? What support?

Posted by Anonymous on

5 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 903 Answers
Re: How do I handle error 0x80040702 Failed to load...

Old version of Palm Desktop There appears to be a few versions of older Palm Desktop that the installer has problems overwriting. Did you have a Treo 300 or an older device perchance? A solution from Brighthand forums: "Error Number: 0x80040702 Description: Failed to load dll: HSAPI The problem appeared to be that I still had the older Palm desktop software (version 3.01) from my Palm V on my computer. Uninstalling the old software solved my problem. While this may be a bit obvious, I was surprised that the Treo 650 installation instructions had a section on upgrading from another palm device, but failed to mention that you need to uninstall the old software. " One reason that you run into this problem may be that you dont have sufficient rights to make registry changes on your PC (including one installer removing and older installation). Check with your IT Admin to ensure you can do what you are trying to do.

Posted on Sep 07, 2005

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: How do I handle error 0x80040702 Failed to load...

I have an older version of a aplm pilot i705... I installed cd on my new computer using a vista operating system... at this time I have learned that they are not compatible and am trying to uninstall and keep getting error code 0x80040702....

Posted on Dec 30, 2008

Re: How do I handle error 0x80040702 Failed to load...

How do i fix 0x80040702;failed to load dll:kill? pls help !

Posted on Oct 14, 2008

Re: How do I handle error 0x80040702 Failed to load...

Try unstalling with windows control panel. sometimes it will not let you, the only solution is to edit the registry and delete all the "handspring" "palm" and "U.S. Robotics" entries. the easiest and safest way is to use Reg Cleaner (freeware) and delete all these. then proceed with the installation CD, it should work fine then

Posted on Jul 24, 2007

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: How do I handle error 0x80040702 Failed to load...

Excellent! Great help Maya.

Posted on Jul 29, 2007

Add Your Answer

0 characters

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...
3 Points
Palm Treo 650 Handheld Logo

Related Topics:

5,363 people viewed this question

Ask a Question

Usually answered in minutes!

Top Palm PDAs Experts

MUSTAFA BULENT...
MUSTAFA BULENT...

Level 2 Expert

166 Answers

David Payne
David Payne

Level 3 Expert

13436 Answers

Nataly Roberts
Nataly Roberts

Level 2 Expert

30 Answers

Are you a Palm PDA Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...