Question about Lucent PARTNER18 Corded Phone

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Partner 18 phone

Did you ever get an answer that worked on having a message on your Partner 18 phone. I have the same problem and have been told there is a code that can do it.

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  • george  peters
    george peters May 11, 2010

    what message are you getting on your phone?

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No reply in a long time.
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Posted on Mar 25, 2009

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1 Answer

My phone will not allow anyone to leave a message. The phone just greets them with


The extension is set to "Answer Only Mode" you need to change it to "Record Mode". Here is the link to make the change.
https://support.avaya.com/public/index?page=content&id=ADMN101939

Oct 08, 2014 | Avaya 700340193 Series II Partner 18D - 18...

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How to reset the password for a Lucent Partner 18 phone system. The product is a Lucent Partner Phone system


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,(depending on version) press either 2 or 4 administer extensions, enter the mailbox number of the box you want to reset, press 3 to re initalize the password, hang up when done. Your password will be the defaulted to1234.

Apr 17, 2010 | Lands Phones

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Lucent Partner 18D - Caller ID not working


The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.

Nov 20, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

After power failure, lines ring once and stop as if call is answered elsewhere. Turned off all answering machines and it still happens.


The system lost its programming. Do you have a Partner plus or Partner II?

Or is it an ACS?

If an ACS, you can restore programming (possibly)

If a Partner II/Plus, the internal battery is bad, I would get a battery backup or replace the processor.

Oct 13, 2009 | AT&T Partner 18 Phone (315805B)

1 Answer

I have a Partner-18 and need to reset the password for a user


Delete the mailbox for this extension then re-create entire mailbox.

May 04, 2009 | Avaya Lucent Partner 616 Phone

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How do I change the voice mail greeting on my Avaya Partner 18 ?


I'm kinda new here, but why doesn't anybody say WHAT SYSTEM THEY HAVE????? It's kind of like saying I got a GM car. Uh..... Corvette or is it a Lumina?

ANYWAY, I'm presuming a Partner.

You better hope the previous guys left you the password.

Go to a station, dial 777 to get to the VM.
99# should prompt you for the password. Try 1234 or 1111.
If you get in, just listen for the prompts to guide you.
Good Luck

Apr 30, 2009 | Avaya Partner 18 Eurostyle 18D telephone

1 Answer

Change voice mail/greeting


Which voicemail do you have?

dial into mail, it will say....
welcome to partner mailvs
welcome to partner vocie messaging
wem\lcome to partner messaging......

which do you have?

Jan 05, 2009 | Lucent PARTNER18 Corded Phone

2 Answers

Lucent Tech Partner 18 phone manual


www.telemanuals.com

If the message waiting light is on. Is it lit on ext 10? If so, there might be a message in the general mailbox.

Log into voicemail
Use mailbox 9991 #
password is 123456 #

See if there are messages in there.

Dec 14, 2007 | AT&T Partner 18 Phone (315805B)

1 Answer

Partner 18 - voice mail greeting


Hi Smr. I ran into the same problem. I found out that ASA means auto answer. My phone guy said its rarely used anymore becuase autoattendant does so much more. you get the message when you enable (or in my case) access anything that needs the card. I did it by accident by hitting intercom 891.

I found a thread that suggested a system reset that worked ... and (I confirmed ion page 4-55 of my manual) it doesn't erase any settings ...but it does disconnect any calles in progress.

In case you don't have the manual here's the procedure (which I just did minutes ago)

hit "feature", "00" , then "#728"

Sit tight about 10 seconds and all should go back to normal.
email me if you have uestions or need a copy of the manual.
danland@sbcglobal.net

Nov 16, 2007 | Lucent PARTNER18 Corded Phone

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