Question about Panasonic PT-52LCX65 44" HDTV
I have a panasonic lcd projection tv and 1 week ago i noticed a permanet light green spot in the upper middle of my screen size of a baseball and a light pink spot about the size of a golfball on the lower right hand corner! i got this tv in dec 2005 and now its all screwd up! help me my brothers! i have a soft ball size pink spot in the upper right hand corner of my lcd big screen. this tv is only about 2 years old. the main bulb has already been changed about 6 months ago. please help!!!!!! pt-52lcx65
You really need to be persistent. I went on the Panasonic customer support webseite and started a web exchange. The first two attempts ended with "call your local authorized service tech" , etc. The third time, I described the prolem again and asked if the authorized tech would have the tool to fix the eprom if that was the cause of the problem. They finally gave me a name for their scheduling department and said they would pay for the diagnosis. I was pretty happy about that, but even happier when they said that this was a known problem and they would pay for the repair as well. They scheduled a service call. The techs came and fixed the eprom error with their tool within 1/2 hour. That was about 5 weeks ago, and all looks good so far.
Posted on Nov 20, 2008
There is a device that can be used to correct your concerns. Symptoms can be correct by EE PROM CORRECTION TOOL:
LSUQ0100. Instructions included. Try calling 1-800-458-6053. It's under $100.00 and takes about 1 hour from start to finish. Good Luck, big IRISH.
Posted on Sep 09, 2008
I had the same problem with the green and purple spots...and the purple outlines on some brightly lit screen scenes but i called panasonic and the sent a technician over and they reset the tv...with a device which panasonic actually sells...(hmm) it was done all free of cost..tv is approximately 3yrs old....tv now works great
Posted on Jan 16, 2009
I had the same problem and based on this forum, I phoned Panasonic service 1-800# and
mentioned the correction tool: LSUQ0100.
Even though my TV was purchased in Feb of 2006 and well out of the warranty, they put up no fuss and sent someone out from a local authorized servicer for NO CHARGE ! My two green spots and one red spot disappeared in 15 minutes.
The repair guy said that this is a design flaw. Not really a 'break'. That is why the repair is free.
Posted on Nov 20, 2008
I have had a green blotch for a long time and have contacted support. They tied me up with Emails and faxing my model numbers and all that good stuff till they just made me give up. All I got to say is FU Panasonic, I'll NEVER buy another stinking pile of monkey poo TV from you again. I've bought your stuff for years and this has made me sour as hell and totally pissed. YOU try watching a blu-ray with a frickin' green blotch on Neo's face!
Posted on Nov 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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