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Re: Upgrading from an earlier version of Palm Desktop
It is not necessary to uninstall your current version of Palm Desktop before you install this new version. The Install Program automatically detects an earlier version of Palm Desktop and updates the system files appropriately.
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Download the installer for whatever version of IE you would like to use to your desktop. Next go into the control panel and then to add and remove programs. Uninstall the current version of IE then reboot and reinstall IE from the installer on your desktop.
With this method of upgrading your handheld, you'll transfer all PIM¹ data from your existing user name to your new handheld with the same user name. You will also transfer all third-party applications to your new handheld.
Caution: Some third-party applications may not be compatible with your new handheld. Your handheld will crash, freeze or display an error when these third-party applications conflict with your new handheld. If you notice performance issues or problems after transferring third-party software to your handheld, follow our steps for diagnosing third-party software issues.
You must install the version of Palm Desktop and HotSync Manager included on the CD-ROM with your new handheld, even if you already have an earlier installation on your computer, and even if you will synchronize with Microsoft Outlook. This ensures that the desktop components of any new handheld features are added.
Put the new handheld's CD-ROM² in the CD-ROM drive.
Follow the installation instructions that appear.
When prompted, select the existing username of your old handheld.
During installation, you will be asked to perform a HotSync operation. Use the same existing username as above.
Once installation is complete, your PIM¹ data and third-party applications will be transferred to your new handheld. Your new handheld will have the same name as your old handheld.
To avoid confusion, change the name on your old handheld once you're sure that you have all your data transferred to your satisfaction. If you're going to sell or give it away, you may wish to perform a hard reset to erase all your personal data.
With this method, you have a greater likelihood of encountering third-party application incompatibilities. If you notice performance issues or problems after transferring third-party software to your handheld, follow our steps for diagnosing third-party software issues.
Upgrading the BIOS is an easy task but not recommended unless your computer has a problem which will be solved by a BIOS upgrade.
I assume that you are aware that a failed upgrade may render you system unusable till it is reloaded. Primary cause of a failed upgrade is a power failure so please make sure your PC has a back-up power source in case of a power failure.
Download the exe file on your desktop and double click on run it. It is to be used on Win XP or 2000.
Before upgrading, check the version of your BIOS. If the version number is same as the one with you are upgrading, it means you have already the latest BIOS and it is not necessary to upgrade. The version number of this BIOS is 3.06 Revision A.
Make sure you have the latest desktop version which was 414E When you try to reinstall the desktop software DO NOT select or allow update setting over internet. Some of the earlier versions had a problem with earlier xp versions. It is stable and works well with sp2 and sp3 versions of XP so update your windows as well.
What is happening with the Sync? Does your PC and the Palm Desktop Manager recognize your TREO 600? If not, the issue may be that somehow the driver for your device was removed. I would suggest upgrading to the latest version of the Palm Desktop Manager and try plugging in your TREO 600 again and try synching.
You also have to make sure that the setting on the Palm Desktop Manager is the same as the type of cable you are using. If it is a USB cable, have that setting on your PC's Palm Desktop Manager Hotsync settings.
I was having a similar problem with my M515. I had originally installed the Palm Desktop from my CD, which was an older version. When I totally uninstalled the old version and installed the newer version from the Palm website I was able to do a successful sync. I'm using Windows Vista Ultimate and Palm Desktop version 4.1.4