Question about Epson Stylus CX5400 All-In-One InkJet Printer

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Restarting CX5400 Have been printing;   all of a sudden, window says "Job Stopped".    Checking printer utility,  status shows "Stopped".  QUESTION:   How to get it restarted ? THANKS !

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  • Epson Master
  • 691 Answers

I would suggest you remove the driver and Epson software. Download the latest versions off their web site and reinstall them. This is the first thing to try. Let me know what happens and we may be able to do something else if this has no effect.

Posted on Sep 19, 2008

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Posted on Jan 02, 2017

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Samsung SCX-4500W restore wireless printing on cryptic error


For those having trouble wirelessly printing to their Samsung SCX-4500W printer from a Windows computer, I have this "easy" 13-step process that usually fixes my most common printing problem:

The symptom:
You haven't used your printer in a couple of days and have just hit the print button in an application you wish to print a document from. Instead of your printed document gracefully emerging from your printer, a Samsung status window appears on your computer above the task tray, cryptically announcing "The current printer port is not supported for the current printer status". You scratch your head in complete confusion.

The solution:
  1. Go into the room where your printer is. Observe that it has dropped its wifi connection and not reconnected automatically - the blue light indicating wifi is no longer illuminated.
  2. Turn off the printer, wait a few seconds, and turn it back on.
  3. Rebooting always causes a blank page to be ejected - how annoying! Open up the tray and reinsert the blank sheet.
  4. Wait for the blue wifi light to come on.
  5. Return to your computer and open the printer job queue window. Locate your document in this window with "Error" status next to it: right-click on it and select restart so its status changes to "Printing".
  6. After a while, notice the status has changed to "Error - Printing" or "Error - Sent to printer". Since restarting the job was not successful, right-click and select cancel. Press the OK button in the confirmation dialog. You may have to do this a second time before the job clears.
  7. Return to the application you printed from and re-print the document.
  8. Double-click on the blue Samsung "S" icon in the task tray. A window titled Samsung SX-4500W Series will appear in the lower right. Observe the status first says "Please wait..." then show the same cryptic message "The current printer port is not supported for the printer status". Grrrr.
  9. Check if your computer really can access the printer by opening web browser and typing its ip address. For me, it is 192.168.1.70. Alternatively, click the "Printer Setting" button in the window of step 8. Observe that the printer reports it is alive and ready for action. This is good.
  10. Check if any other Samsung software is able to use the printer: Open SmarThru 4 software, select "Scan To", "Folder", then hit "Scan" button. Observe that scanning from the printer works absolutely fine. Close SmarThru. So the problem is just the crappy printer driver.
  11. Close any Samsung windows you have open. Navigate the start menu to Samsung SCX-4500W Series->Maintenance. The installer will run in maintenance mode and find your printer on the network (and show its ip address), as well as an option to use it on "Local Port". Select the printer on network and click Next. Select "Samsung SCX-4500W Series printer driver" to repair and hit Next. The driver will re-install. Click Finish when done.
  12. Return to your application you wish to print from and activate the printing of the document again.
  13. The Samsung status window will once again appear in the lower right proclaiming "The current printer port is not supported for the printer status". Ignore this stupid message and close the window. Go to the room with your printer and with any luck, you will find your printed document waiting for you!

Once you are well practiced at this, and can fully appreciate how useless Samsung's software developers are, you can just do steps 1,2,3,4, 5, 6,11,12, and 13.

on Mar 09, 2011 | Samsung SCX-4500W WiFi Multifunctional +...

1 Answer

When I goto print something, it just does nothing. When I check the print queue, the document is there and restarting does nothing. When I goto the printers and devises it shows the printer as...


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click Here to download the Utility and save on Desktop location
Run the HPPDU file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //

Regards,
Ron


* Please rate this solution with Thumbs up and comment to help us improve providing support

Jul 02, 2011 | Office Equipment & Supplies

2 Answers

Key is flashing. Internet blue light is on. Printer gets signal for print job but won't print until I USB connect it to my Macbook OS 10.6.


Hi,

Follow the steps below to resolve the issue

The print queue and Dock printer icon
When you start a print job, you will see your printer icon appear in your Dock. Click the Printer icon to open the print queue, which is a list of print jobs that are printing, on hold, or paused. The print queue will also display messages sent from the printer.
You can alternatively open the print queue from the Print & Fax pane of System Preferences.

printer%20queue.png In the Print Queue toolbar you have these buttons:

  1. Delete - Deletes the selected print job.
  2. Hold / Resume - Will hold / resume the selected print job.
  3. Job Info - Shows details of the selected print job, such as job name, status, Completed, Job Message, and so forth.
  4. Pause / Resume Printer - To Pause / Resume the Print Queue.
  5. Supply Levels - Will drop down the Supply Levels sheet showing you the levels of ink / toner your printer has.
  6. Printer Setup - Lets you configure the printer's name and location details.
  7. Printer - Sets the Print Queue window into Printer mode.
  8. Scanner - Visible if you have a multi-function printer connected via USB. Click it to set the Print Queue into Scanner mode.
You can see what your print job looks like with Quick Look. Click the arrow on the print job just to the left of the Status column or select the print job and press the Spacebar.
From the Print Queue menu bar, the "Printer" menu has these additional options:
  1. Customize Toolbar... - Used to add and remove item from the Print Queue's toolbar.
  2. Make Default - Will set the printer pertaining to this Print Queue your default printer.
  3. Print Test Page - Will send the CUPS Printer Test Page to your printer.
  4. Network Diagnostics - Will bring up the Network Diagnostics application, used to check each layer of your network connection.
  5. Log & History - Used to open the Console application and show you the log entries for your current and past print jobs.
  6. Show Printer List - Will open the Print & Fax System Preference showing you the list of Print Queues.
From the Print Queue menu bar, the "Jobs" menu has these additional options:
  1. Show / Hide Completed Jobs - Will alternate Show / Hide in the Print Queue all completed printer jobs and completed functions, like checking the supply levels of your printer.
  2. Show Everyone's / My jobs - Will alternate showing Everyone's / My print jobs.
You can control-click (or right-click) your printer icon in the Dock for this convenient menu:
printer%20proxy%20dock%20menu.png From the Dock menu you can see your printer's status, toggle Pause and Resume Printer, Auto Quit (once print job completes) on / off, and from the Options sub-menu you can toggle Keep in Dock on / off.

Feb 08, 2011 | HP DeskJet 6988 Printer

2 Answers

I cannot uninstall my Lexmark printer model X 4580 because I have to delete print job. How do I do this on my new Macbook/Pro?


You can uninstall printer driver from library folder.
Go to system preferences and delete driver from Library /Printer .
Delete that folder then your printer driver is will uninstalled then reinstall the driver if you want to use it again.
Let me know if you need further assistance.
Thanks for using FixYa.

Feb 20, 2010 | Computers & Internet

3 Answers

Printer port configuration and Zebra trouble


When you connect a printer to your pc the operating system adds a virtual port. Your pc will typically have 3 physical usb ports but can have as many virtual ports as you have devices to connect to it.

1: Ensure that your printer has media loaded and is powered up and ready to print. Connect the USB cable. You should get a message on pc screen saying device (printer) found.

Open printer driver ( double click on the zebra printer icon - Start/control panel/printers & Faxes/) Click print test page. If it doesnt print you will see a printer icon with a red question mark.on your toolbar, double click on this. This will bring up a small window showing status of the print job, Click printer/properties/ports. Select the next free usb port and click apply. Drag the print status window so that you can see the message in the status window change from Error print to error Restarting. repeat trying each of your usb ports until printer works. start with the higheat usb with highest number and work your way down.

Jul 15, 2009 | Zebra LP 2844-Z Thermal Label Printer

1 Answer

Epson r260 status monitor wont show up


Try these steps ::>>

Go to Control Panel / Printer and Fax and then right click on the
R260 printer icon / from the options left click on printing preferences /
on the Printing Preferences window click on Maintenance Tab / on the
lower right click on the Speed and Progress Tab / on the Speed and Progress window there are check boxes look and see if the box for the Disable EPSON Status Monitor 3 has a check on it ( if it has a check., remove it )

Apr 04, 2009 | Epson Stylus Photo R260 InkJet Printer

1 Answer

Cannot print on shared printer


I had the same problem with HP 1018 printer, when I had two computers connected to a domain and had Windows XP SP3 on them and when I shared the printer on one of them - I could only print from the network if the user belonged to the Local Administrators group on the host/server computer. Once the network user is removed from Administrators - the print jobs are stuck in print queue. I used the "HP LaserJet Host Based Print Driver Package" that is on HP web site for HP laserjet 1018 printer.
Then I tried to use a different driver for that printer and was successful with driver for HP LaserJet 1020. After forcing that printer to use the 1020 drivers, the regular users were able to print to that printer.

Oct 26, 2008 | HP LaserJet 1018 Printer

1 Answer

Printer stopped working claiming the jobs have been 'stopped' and giving no explanation.


Hi Plug out the usb cable from the cpu. Try deleting the printers from the printers window(START, Printers and Faxes), uninstall the software. Power off the printer and unplug power adapter. After the printer has been deleted from the printer window, plug it back in and reconnect back to computer. Then try a new installation of the printer and software. The pending documents that have been stopped should now not be in the spooled documents.

May 02, 2007 | Epson Stylus DX4200 All-In-One InkJet...

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