Question about Dell 924 All-in-One InkJet Printer

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924 Printer plastic band on the printer came off how do I put it back on?

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'Band?'
Does it look like a strip of clear plastic with very fine vertical lines?
Or, does it have teeth molded into it?

The former is used to determine the position of the carriage and is normally mounted through a narrow slot in the carriage and should have small holes at the ends.
One of these ends will be mounted on an immobile hook, the other will have some kind of spring to maintain a little tension on the band.
These will be located at opposite ends of the printer beyond the normal travel of the carriage.
Some printers want these oriented in a particular way; front/back left/right but most don't care much how they are mounted.
Look for markings that might indicate a specific orientation.

If it has teeth, it ain't a band :-( it's the drive belt and the printer will have to come apart to replace it with one that doesn't have any 'ends.'
Don't know the specifics of your printer and the difficulty in replacing these varies widely, depending on the stupidity of the designers.

Posted on Aug 27, 2008

  • 2 more comments 
  • Jack Cohen
    Jack Cohen Jul 21, 2013

    The plastic band I am dealing with is smooth and has a rectangular hole in both ends. It sounds like you have the right solution. I have to see if I can find those point of attachment that you describe. One stationary and one on the inker.

  • Jack Cohen
    Jack Cohen Jul 21, 2013

    The plastic band I am dealing with is smooth and has a rectangular hole in both ends. It sounds like you have the right solution. I have to see if I can find those point of attachment that you describe. One stationary and one on the inker.

  • Jack Cohen
    Jack Cohen Jul 21, 2013

    Correction. I see now. It gets attached to both walls. My problem is the band split. The little hole on one end is cut so it can not hold onto the pin. I need to get a replacement.Add a Comment

  • Steve Allison
    Steve Allison Jul 21, 2013

    The band should be available from either Dell or Lexmark and is not costly.
    Once you have the band, handle it carefully so so scratches or fingerprints are left behind since this can confuse the printer.
    You should find one end is a flat bladed spring with a small hook (for the hole at the band-end). Attach this first then tension the band to reach the other (fixed) mount.
    Check your manual (or supplied CD) for any procedure that may be required to 'calibrate' the printer to the new band.
    On most, this is not needed.
    Good luck-

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1 Answer

Where do you insert the ink cartridges for the dell 924?


You lift the Top cover, and wait for the ink carriage to take place in the middle of the rail. Lift the plastic lid holding the old cartridge in place. Then snap the old ink cartridges pulling toward yourself and then up. Put new cartridges in reverse order.

See:


Owner's Manual


Dell Photo All-in-One Printer 924

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I first wonder if you have children. if so, then open the lid and/ or look in the paper feed area for plastic tools, band aids, etc. (worked in tech support and once had a gerbil stuck in a printer by it's tail! OUCH!)

if you can't see anything, then take a letter sized piece of poster board and try to run it through, that should clear any foreign debris (such as paper clips that you may not be able to see) good luck!

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I first wonder if you have children. if so, then open the lid and/ or look in the paper feed area for plastic tools, band aids, etc. (worked in tech support and once had a gerbil stuck in a printer by it's tail! OUCH!)

if you can't see anything, then take a letter sized piece of poster board and try to run it through, that should clear any foreign debris (such as paper clips or pieces of post-it notes that you may not be able to see) good luck!

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To clean the encoder strip, perform the following steps:
  1. Power down the printer and unplug the power.

  2. Lift the cover on the printer.

  3. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer99d8177.jpg
Figure 1: The Encoder Strip to the right of the cartridge carrier. The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting.

  1. Plug in the printer and power it on.

  2. Open the cover to allow the cartridge carriage to center itself.

  3. Using a dry, lint free cloth, pinch the encoder strip on the left-hand side of the cartridge carriage and pull your fingers across it towards the left-hand side of the printer. 43e0b19.jpg
Figure 2: The encoder strip to the left of the cartridge carrier.



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1 Answer

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its a very important part of the printer .that band is called the bar encodder strip.if its broken from its ends it is to be replaced or if just moved out of the printer but looks proper then you have to open the printer and refit it.there is a space for thet strip behind the back of the cartridge carriage from where it should pass while you fit it again.

thanks.

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2 Answers

Some plastic stick came out of my dell 924 all in one printer


The plastic strip prevents your ink cartridges from clanking from side to side. All you need to do is open up the prineter and hook one side of the strip to a metal hook (lip) on the left side. Than put the strip through the back side of the ink cartridges. Lastly, hook the right side of the strip to a hook spring located on the right side of the printer. Note: the spring should not be attached to the metal lip that is to the left of it. Good luck!

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2 Answers

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I have a Dell 924 and the SAME thing is happening to me! it is probably because something called the cartridge band has disconnected. it is actually a thin small clear band that connects to either side of the inside of the printer to guide the cartridge. Unfortunatly, if you don't still have a warrenty with Dell to get it fixed or replaced, you might have to buy a new one or fix it yourself. :(

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X 1150


That's the "encoder strip" which tells helps the printer cartridges know where they are. It runs the length of the printer and runs through the cartridge carrier. There should be some places to attach it on either side of the printer, although you they may be difficult to reach without opening the printer by removing some screws.

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