I had a similar problem with a remote that failed. If you have a camcorder or digital camera that you can operate in video mode, you can point the remote toward the camera while recording, press buttons on the remote, and see the infrared flashing through the camera. See the video below:
http://www.youtube.com/watch?v=tlTIrVQjaY8
If you have a working remote for some other device, try it first so you know what to expect. If the Bose Remote doesn't show activity, it must be replaced. If it does, the problem may be in the DVD player.
Good luck!
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