Question about Tomtom GO 300 GPS Receiver

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GPS TomTom GO 300 does not retain satellite signal. When I get it, it lasts a minute or two and then disappears.

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  • Anonymous Sep 25, 2008

    Have same problems. What shall we do with the downloaded files ??

    Regards

    Per

  • Per Haastrup
    Per Haastrup Sep 25, 2008

    Have same problems. What shall we do with the downloaded file ?

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I found a toll free number for TomTom, called and actually got a real person. My computer recognized the TomTom (TomTom home was version 7. something); my TomTom unit had software that was too old and it did not recognize the TomTom home. Catherine in tech support sent me a download to update the software and it worked. Thanks for getting back to me. I am attaching the link for anyone that needs to update software in their TomTom GO 300:

http://download.tomtom.com/sweet/navcore/navcore_7.162.8492.go-go300-go500.cab

Posted on Aug 28, 2008

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My tomtom one gps can't get signal


When was the last time you updated the QuickFix of your TomTom? It helps your GPS to find the satellites.
Please, do the following:
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3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. Be sure you choose to update "QuickFix".
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My ID: alexocuello_

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Hi,

Sometimes it can take a TomTom many minutes to obtain satellites. To give it a chance and to test it make sure you have a clear 180 degree view to the south ( that's if you are in the northern hemisphere ) . Its to the north if you are in the southern hemisphere.
So, put the TomTom with it's back facing the equator ( all the GPS satellites are above the equator in an arc ) it's almost straight up in fact but towards the equator.
If you switch on , let it boot up , then tap the screen near the bottom right where you see a bar graph . ( see photo's and finger indicates where to tap position )
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Once the TomTom gets a fix , even if you turn it off then on again it will remember what satellites it was locked onto before so it should not need to scan again and should find the satellites real quick or at least quicker. See photographs below for the 3 stages to go through to check status.
( NOTE : The photograph shows a TomTom ONE v2 but almost all models of TomTom show similar screens ) See last photo where one of the bars is GREY , this shows it's receiving that satellite but it's not strong enough to get a fix from it. The last bar shows the TomTom knows there is a satellite there but currently has no signal from it. The BLUE bars show good reception and fixes on those satellites.
I do hope this helps solve your problem but if not then please revisit this forum and post any questions again and i'll see if I can help.

Please remember to rate my comments and recommendations if you have found them useful at all by clicking on the coloured diamonds on this page.

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2 Answers

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