Question about Viking VESC305-5B Electric Kitchen Range

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Loose glass insert

The glass burners are attached to a stainless steel frame by what looks like a black rubber moulded seal and one of the glass inserts is coming loose.Is there a high temperature adheasive that can be used to glue it down. The replacement part is $450.00 so if a glue will work it will save a lot of money.

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  • Anonymous Dec 30, 2008

    I have the same problem.

    This is my second glass top.

    My service repair man talk the company into replacing my first top. It took a while to have it replace.

    But now the problem is back. What to do?

  • wchungster Dec 30, 2008

    I have the same problem. My service repair man talk the company into replacing my first top. But now my second glass top is doing it again. What to do?



1 Answer

Not really... if you can gat an autho servicer they might be able to say it cracked. its coverd for five years.

Posted on Oct 30, 2008


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1 Answer

Rubber door seal came off along with metal ring. How do we fix it?

If you are referring to the wire hoop with a small spring, this is the front bellow clamp. The bellow is the rubber door seal. Around the perimeter of the seal where it attaches to the door frame, is a small groove in the rubber. Make sure the rubber bellow is properly seated around the door frame opening, then the wire hoop inserts into the groove in the rubber to hold the front of the bellow affixed to the door frame. Without it and the bellow will eventually come loose and the washer will leak. To reinstall, just follow these steps:

1. Make sure the bellow is firmly seated all the way around the perimeter of the door frame.

2. Begin inserting the wire hoop into the groove, starting at the twelve o' clock position.

3. Work your way around the four and eight o'clock positions. While maintaining some downward pressure to keep the hoop inserted in the groove, pull the spring apart and snap the wire hoop back in place.

A second set of hands may come in handy to hold the hoop in position to get it reseated. Make sure the wire hoop ends up at the 6 o'clock position when you are complete.

If you have any questions, please let me know. I hope this helps you.

NOTE: Overloading the washer with heavy items can contribute to premature wear on the bellow and can cause the clamps to come loose.

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There are several reasons for this to happen.
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You must do a high temp wash at least once every 6 to 8 weeks, put powder and or detergent in as usual, but no washing, and let it do a full cycle.
This is called a maintenance wash and helps prevent what has happened to your m/c.
Thoroughly clean the door seal with a scouring pad or stainless steel wool, you will not harm the seal,
You will probably find the seal will be stained, but as long as you get all the mould etc off, it will be o/k.
Plz rate my solution.

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I have a TEC Pattio II. I have owned the grill for almost 10 years and TEC grills have a ten year warranty on many of the parts including the burners. The burners on my grill have a ceramic inserts. The pop and loud whooshing noises indicate the ceramic insert or the seal on the burner is "cracked". I have replaced both of the inserts and burners on my grill once about 5 years ago under warranty. I have one burner now that will not stay burning and I contacted TEC today regarding the problem, and I will replace the ceramic insert only under warranty. .

The newest TEC grills like yours have the TEC Radiant Glass Infra-red Cooking System with stainless steel burners with glass surfaces. I assumed this burner system had eliminated the problem of the burners going out with a loud boom or sputtering.


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