Dyson Slim DC18 All Floors HEPA Bagless Upright Vacuum - Iron/Titanium/Yellow Logo
Posted on Jul 15, 2011
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My dyson slim has worked like a champ for the last three years. But when I vacuumed today, I noticed that it was picking things up, but the canister wasn't filling. And then I couldn't snap the thing back upright. It looks as though the hose connecting the brush mechanism to the rest of vacuum is packed tightly with dust, not allowing the machine to lock into its upright position. How do I take it apart to empty it and pull out the clog?

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  • Official Brand Answer 2,572 Answers
  • Posted on Nov 29, 2011
AskDyson
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Hi there,

I note your question was submitted in July, so hopefully you've managed to resolve the issue by now. However, if you still need assistance with the machine, you may find this online support guide useful. Please follow the steps shown to remove the cleaner head and clear the blockage from the internal hose:

http://www.dyson.com/support/help.asp?article=1057&product=DC18-ALLFLOORS

This should resolve your issue, but if you need any further assistance, please get in touch with us directly by calling free on 0800 298 0298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

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