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I have B/Band with talktalk and their none wireless modem. But I purchased a new wireless enabled laptop and borrowed a spare sn6500 modem with acompanying disc, I do everything the setup asks and still can't get the modem to work either with or without wireless. I am 68yrs old and a bit of a ludite so if you asnwer, please do it in laymans terms. tnx Eddie Byrne

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My solution is to get my knowledgeable friend to do it for me, he does lots for me on th computer but i dont like to take too much advantage of our friendship..............but I'd rather do that than pay for it yea!...simple economics..... tnx anyway.

Posted on Aug 28, 2008

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Cant connect to the internrt via talktalk modem


Hello,

This could easily be an issue with either your TalkTalk internet connection or your Wii. I did experience issues connecting my Nintendo Wii console at first too, but after getting a new router, it works just fine.

The Nintendo Wii console has never been a very good internet-enabled console anyway, and alot of wireless settings will not be compatible with it.

Make sure that your TalkTalk router is using WEP or WPA-PSK security. You can also try changing the Wireless Channel and MTU Size. make sure the MTU size is set at 1450, the channel can be anything, but only a few should work. You can access these settings easily by just going to Internet Explorer and typing in:
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If TalkTalk did supply your router, then it should be one of the models mentioned above.

If you have any laptops or phones that use the wireless and it works fine, then it may just be the Wii console. TalkTalk will not support the Wii or any video game console so there's no point in calling them for support.
I work for TalkTalk as a senior technician, so I hope this information helps.
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I have a Talktalk modem which is working perfectly. I want reinstall a NetgearDG834Gv3 which worked before I took it off and put Talktalk on.I now want the netgear so I can use my new laptop with the...


Lincsraver,

sorry I miss read you question initially and thought you said the talktalk modem wasnt working perfectly

It was late and i was tired :)

Regards

ElApe

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