Question about Philips 42PF9630A 42 in. Plasma Television

1 Answer

Menu screen keeps coming on

Yesterday, our 42" HD Plasma tv started acting up. The menu screen will just randomly come on and we have to keep exiting out of it. It's really annoying, any suggestions

Posted by on

  • Anonymous Sep 19, 2008

    I have the pop up problem to I call philips and they said I needed the latest software online. I needed a 1gb flashdrive and downloaded the latest software.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 223 Answers

I hate to call Philips liars but the logic of the situation speaks for itself. If it was a software fault then your tv would have done this from day one and I bet it just started to do it out of the blue. I think it could be a faulty component on the board where the buttons are located. Hope this helps.

Posted on Oct 01, 2008

  • Paul Oct 02, 2008

    Apparently there is another member who has said that if any model Philips is doing the menu flashing thing go to the Philips website and download the latest software and this will cure the problem. Its worth giving a try at least.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Okay, have Hitachi 1080 HD. Called several times to Customer Service but they couldnt help. Cannot get the words in English to appear on screen for hard of hearing.


Look in the tv menu for SET UP or AUDIO options.

Look for CAPTION VISION and set to CC1.

Now exit the menu screen.

Now use the INFO or DISPLAY button on the remote to activate the closed captioning.

It should say something like CC1 ON once you get it right.

That should be about it.
Note that not every single channel has closed captioning for every single show and that the words usually take a few seconds to show up on the screen when you change to a new channel.

Good luck, hope this helps. Keep us updated on your progress.

Jan 21, 2011 | Hitachi 42PD6600 42 in. HD-Ready Plasma...

1 Answer

The menu screen will not go away!


Try to push the menu button on the tv itself numerous times and see if it will go away (since the buttons are not used often they become resistive and it could be any button,if that dont fix it then the main digital board is bad.

Mar 19, 2010 | Philips 42PF7320A 42 in. Plasma HDTV

1 Answer

I have a gateway 42 inch TV and the onscreen menu


1. check the batteries in your remote. if the batteries need replacement replace them
2. Then click the exit button on the remote.
I am not sure of the model of you TV but your user manual should instruct on how to remove the menu screen this is possible that the TV needs a reset.
3. You can unplug the set for 30 second and this usually will solve this issue if not then there is a firmware issue or circuit issue.
Hope this helps you with your issue. Have a great day!

Mar 11, 2010 | Gateway GTW-P42M303 42 in. Plasma...

2 Answers

THE MENU KEEPS POPPING UP ON THE SCREEN CONTINOUSLY ON MY 42 INCH


I had an LG 37" LCD that did this to me. Turned out to be bad solder joints on the side button board. Just reflowed and it starting working fine.

But now that I think about, I had another set do the same thing, only it wasn't the button board. I had to upgrade the TV's firmware via the USB service port. Just needed a USB flash drive and downloaded the firmware from the mfg's website. There were easy to follow instructions there too!

Nov 29, 2009 | HP PL4260N 42 in. Plasma HDTV

1 Answer

Menu Screen Keeps Coming up on the screen


The most commom causes are One. There ia a stuck button on the tv itself. The Menu button. The membrane switch or the TACT switch is bad and needs to be replaced. The Main bd can also be bad.

Jul 16, 2009 | Philips 42PF9630A 42 in. Plasma Television

1 Answer

Menu screen won't go away but i have sound


I am having the same problem too~ The menu screen keeps coming up!

Aug 24, 2008 | Philips 42PF9630A 42 in. Plasma Television

1 Answer

Visio set up


I kept eading the manual and eventually got the menu!

Jul 12, 2008 | Vizio P2 42 in. HD-Ready Plasma Television

Not finding what you are looking for?
Philips 42PF9630A 42 in. Plasma Television Logo

Related Topics:

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Flat Panel Televisions Experts

The Knight
The Knight

Level 3 Expert

68301 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

 Grubhead
Grubhead

Level 3 Expert

4590 Answers

Are you a Philips Flat Panel Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...