Question about HP PSC 2175 All-In-One InkJet Printer
I printed two sheets and then copy, scan and photo card started flashing and it says error " right cartridge incorrect". I removed and reinstalled and also turned it off. It just continues to flash and say error " right cartridge incorrect".
SOURCE: scanner failure
I understand that you are receiving Scanner failure error.
Please follow the below given instructions to get the issue resolved.
Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.
Let us power cycle your All-in-one to remove any static electricity in your All-in-one.
Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:
1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.
Please try installing the below patch and check for the result:
Just copy and paste the entire link into the Internet browser's address bar and press enter
If the issue persists, try resetting the All-in-one to factory defaults by following the below given instructions:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold Cancel and the Right Arrow while plugging in the power cord.
Continue holding until it displays S Full Reset message in the front panel of the All-in-One.
This should resolve the issue.
Posted on Feb 14, 2008
try to clean the cartridge on the copper side with tissue with and alcohol maybe the contact points doesnt meet or the cartidge itself is already defective. try also use an empty good cartridge just to to determine wich cartridge is defective.
Posted on Apr 23, 2008
SOURCE: 2175 printer
I had the same problem- printer alignment cancelled in the middle and couldn't print or get rid of 'align cartridges' message. Went to HP website page http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&lc=en&cc=us&dlc=en&product=90809&rule=21804&lang=en#Bypass_Alignment
and discovered that you can bypass alignment. For my psc2175 I just had to hold Setup key and then press Options. Problem solved!
Posted on Jun 09, 2008
Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Posted on Jan 28, 2009
Sounds like the scan assembly is worn out. If you lift the cover where you lay a copy and watch the scanner after youpower up, you might see the scanner just clicking back and forth, which means the lamp is worn out or dirty. Repairs in that case are more than the machine is worth.
Posted on Jul 02, 2009
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