Question about NorStar M7310 Corded Phone

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M7310 nortstar telephone

Lokc out of the administration setting - mail box locked - cannot find proper login number, password

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  • ymmm Aug 27, 2008

    I try that we have extension with 2 digits and tried "120000" and it says "invalid password" once I input the 120000?

  • ymmm Aug 27, 2008

    when I use these number it give my a -configuration, b-general administrator, c-set copy, d-system version



    what do I do next? to find the log and password?

  • Anonymous Mar 27, 2014

    I would like to retrieve my telephone messages from the nortstar phone from outside the system (ie from another phone

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Normal 0 To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG", enter your login password

a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"


Posted on Aug 27, 2008

  • 1 more comment 
  • mark hudson Aug 27, 2008







    Normal
    0





    1. Press FEATURE * * 2 6 6 3 4 4

    2. Enter Password: 2 6 6 3 4 4

    do you get any options after entering that?


  • mark hudson Aug 27, 2008







    Normal
    0




    sorry ignore the normal 0

  • mark hudson Aug 27, 2008

    try seeing what you can set with the general administrator

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1 Answer

Nortel 7208, locked out of mailbox. Forgot password. tried 120000; says "locked out" can't get in. It is work phone need to get messages. Please help.


To reset the password on the mail box you need to go to a M7310 phone on your system. It has 3 buttons under the display. You need to press the "Feature" button and 983, then enter the password 120000 (this one is used if you have 2 digit extensions 1020000 is used if you have 3 digit extensions) . Next in the display you will see mbox-AA-othr above the soft keys. Press the button below mbox. Next enter your extension number. After that you should see the screen to reset your password. This will reset the password to 0000. When you go back to your own extension and log in to your mailbox it will prompt you to change your password. If you password120000 or 1020000 doesn't work try 121111 or 1021111, the last 4 digits are the password for the admin mailbox.

Mar 02, 2015 | Nortel Norstar M7208 Telephone

1 Answer

I have a 1987 Meridian phone and the model number is m7310. We are trying to set up a manager on the call buttons. We want to be able to push their name and be able to reach them.


From the idle 7310, press FEAT *2 the button and dial their extension.

If you get a nasty notification, like Denied in Admin, or Set Locked, you'll need the system administrator password and procedure to unlock the phone..

Carl

Jun 20, 2011 | NorStar Meridian M7310 Phone

1 Answer

My mail box is locked and I can't retrieve any messages


Hi.

The mail box locks up after a number of failed access attempt.

I quote a solution from this forum, I hope it works.

Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.

Aug 11, 2010 | Platinum Norstar T7208 Telephone

1 Answer

Reset password for admin account


the administrative features are accessed through feature 983 with a default login of 1020000 (if your using 3 digit intercom numbers).

Nov 30, 2009 | NorStar M7310 Corded Phone

1 Answer

I have the same problem: mailbox locked


How to Change a Mailbox Password (Administrator Only) 1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number (same as extension number) you wish to reset.
8. Press "Reset" softkey.
9. Press "Rls" to exit (orange button to the right of the number buttons).
The Default password is "0000".

Sep 11, 2009 | NorStar M7310 Corded Phone

1 Answer

Norstar M7310 unable to login to System Administration


to reset the administrator pasword enter feature 985 press 9 at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try feature 983 120000 ok again.

Sep 03, 2009 | NorStar Meridian M7310 Phone

1 Answer

I locked myself out of my voicemail for Norstar M7310!


Feature 983 is system admin

1. Log into system administration
To Reset a Mailbox Password:
1. Log into system administration
2. Select the softkey under “MBOX”
3. Select the softkey under “Chng”
4. Enter the mailbox number you want to reset the password for
5. The display shows “Reset Password”
6. Select the softkey under “RESET”
7. Press the release key
*The new password will be “0000′, the system will ask the user to change

Aug 06, 2009 | NorStar M7310 Corded Phone

1 Answer

How do i get to system programming on my norstar m7310 to get to auto relocate


Enter Administration Mode
  • Using you telephone set push feature * * 266344
  • Display will read Password
  • Using you telephone set enter password: 2 6 6 3 4 4

  • Display will read Configuration
  • Press Show
  • Display will read Trk/Line Data
  • Press Show
  • Display will read Sys speed dial
  • Press Next several times until the display reads Set relocation: Y or N
  • Press Change until the phone displays Y for ON or N for OFF

Jul 02, 2009 | NorStar M7310 Corded Phone

1 Answer

Want to erase a mail box


Norstar Voicemail for Call Pilot
**************************************************************************
Log In to System Administration:
1. Enter Feature 983 on a programming set
2. The display will show "LOG:", enter login password: "1020000"
3. Press the softkey under "OK"
4. Select the softkey under "MBOX"
5. Select the softkey under "DEL"
6. Enter the mailbox number (extension. you want to delete - 123)
7. Select the softkey under "Delete"

8. Press the RLS button to end.

Voila, now the mailbox is deleted.

May 11, 2009 | NorStar M7310 Phone

1 Answer

Norstar M7208 telephone


This could be because you have several mailboxes/extensions set up. We've had the same problem in our office.

As a result, from the phone that reads "Messages for you" you can find out which mailbox is attached to the phone.

1. Press "Feature"
The display will read: "Set: ???"

The numbers shown in place of the question mark will be the numbers to the mailbox attached to the phone.

2. Press "Feature"
Enter 981 for voice mail access

The display will read "Login: "
Enter the numbers from the previous action, and if you don't know the password, attempt to use the default passwords of 0000 or 1234.

This worked at our office. I hope it works for you.

If not? We find the site http://nortstarsupport.com VERY helpful.

If you don't know the password, but have access to the system administrator login, you can reset the password for the set you are trying to retrieve messages.

Good luck

Jul 14, 2008 | NorStar Lands Phones

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