Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

1 Answer

Thru door water dispenser not working

Water dispencer not working. ice dispencer works great.

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  • pasocker Sep 06, 2008

    Ice works but water does not. Looked at water holder behind drawer and it appears to be full.

  • Anonymous Mar 25, 2014

    just changed water valve assembly not the problem

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Hi jkalmada,
I will give you an easy way to test your refrigerator to find out if the water solonoid is defective.
In the back of the refrigerator you will see a small plastic and metal item called a double inlet valve. The water line from the wall will conect to this item. To check this all you need to do is pull the plugs off of the unit and reverse them. This will cause water to go into the icemaker when you push the water button on the door. If water will fill into the icemaker when you push the button then the solonoid is bad, and will need to be replaced. If no water goes into the icemaker when you push the botton the the switch behind the button is bad. NOTE, be sure to put the plugs back on the correct side of the solonoid after testing, or you may have some water problems.
One other solution that can happen. If the water in the cooling tank behind the crisper drawer is frozen then the water will not make it to the door, so make sure it is not frozen. and the only thing left that can cause this problem is the water filter, but if it is making ice, the problem will not be in the water filter. If you have anymore questions please give us a call Monday thru Friday 9-5 EST.
Anderson Appliance
Michael Anderson mca0824@aol.com
(865)945-3808

Posted on Sep 24, 2008

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